マネージメントレベルの方々が、宿泊客と親しげに対応してくれているホテルです・・。これって、他のホテルでは見かけない（か、そのような事は余程の顧客で無いとしないのかは？？ですが）特徴的な事かな・・。それとプールエリアの顧客サービスがとりわけ良いと思います。

Adult pool, Ansh and Saif were absolutely brilliant and Chef Ramen was absolutely fantastic and did an outstanding job for our friend who had allergies. Spa was beautiful and excellent treatments in particular the massages. Really enjoyed the “wine and clay” experience 10/10. Certain aspects let the resort down and make it not quite 5* in my opinion, service isn’t fantastic and the sun loungers are very basic ( I know petty but these things make a difference). The swimming pool was broken for three days when we arrived. Lunch and dinner menus in the restaurants are virtually the same so is fine for a week but becomes very samey any longer. Gin bar isn’t included in the package and they don’t make that clear. The restaurant Inti is the standard all 5* hotel restaurants should be and the others are really letting the hotel down. Unfortunately if you don’t tip when you arrive you won’t get as good as service as the people who have! That being said the hotel is beautiful and it has all the makings to be 5* just need to get the finer details sorted and it would be incredible!

Nous avons vécu une semaine de rêve au Lux Grand Gaube, le personnel est attentionné réactif et courtois, la nourriture (petit déjeuné) est succulente, les chambre spacieuse merveilleuse et propre.

Staff were lovely and hotel is truly beautiful. The beach is ideal for young children and the food is fantastic, especially managing allergy for our son.

Dette er et bra hotell som har inndelte områder til voksne. Voksenstranden er høydepunktet. Pluss for treningsrom med det man trenger og gratis tennis. Servicen er grei, mer likt et 4-stjerners for europeere. Hyggelige folk i resepsjonen, bagasjen håndteres godt. Bra utvalg i bufféen, men servering av drikke kan ta tid. Det anbefales «half board» som det mest rasjonelle alternativet. Obs på at de fire restaurantene utenom bufféen bør bookes på forhånd. Synes deres bedre restaurant, Inti, var helt middels, og den hadde ikke lenger tasting menu. Angående rommet (superior) er dette fint, men ustabil vanntemperatur i dusjen.

The stay was mixed overall. The room was acceptable but very basic and did not justify the price. We experienced a strong and unpleasant sewer smell coming from the shower. We reported this twice, but each time the only solution was spraying something down the drain, which did not resolve the issue. The air conditioning was also unreliable, constantly switching on and off. This was reported as well, but again, staff only adjusted the control panel and left without fixing the problem. The furniture in the room was dated and in need of an update, which added to the overall disappointment with the accommodation. On a positive note, the food was very good and consistently enjoyable throughout our stay. The staff were the real highlight of the hotel—exceptionally friendly, attentive, and genuinely helpful, which made a noticeable difference. We booked the hotel transfer, which was pleasant and quick. However, the checkout process was unnecessarily awkward. We were taken into a side room (something I have never experienced before) and had to wait our turn to check out, which felt disorganized. We also had the all-inclusive package, but guests should be aware of hidden charges. Items marked with an asterisk came with an extra cost, which we only learned about at checkout. The issue wasn’t the cost itself, but the principle—all-inclusive should mean all-inclusive, especially as we did not consume any alcohol and expected drinks to be covered. This left a bitter taste at the end of

We had a fantastic stay! From the moment we arrived until we left the resort we were pampered so much. The food, room, amenities, activities were all incredible but the star of the show are the staff that were so courteous, kind and professional. Special shout out to Diksha, Thierry, Saif and Dhiraj! We will definitely be back.

Super beliggenhed, super personale og virkelig god mad.

This resort was absolutely amazing, and I already want to return. Although it was a splurge, it was completely worth it. From the moment you arrive through the gated entrance, the experience feels luxurious. The staff welcomes you with drinks, explains everything included, and makes you feel immediately taken care of. We chose the all-inclusive option and were so glad we did—it made the entire stay stress-free. The resort has a beautiful private beach with comfortable shaded loungers, and staff regularly offers drinks and food right at your chair. We stayed in a villa, which was stunning, spacious, and extremely comfortable, with a gorgeous bathroom featuring double sinks, a shower, and a tub by the window. The dining was excellent, with multiple restaurants and great variety. One of our travelers is vegan, and the staff—especially one wonderful chef—went above and beyond to accommodate vegan meals for breakfast, lunch, and dinner. There’s also a café on-site where you can enjoy coffee all day, which was a great bonus. The resort offers water sports, entertainment, and a peaceful, uncrowded atmosphere. There’s also a dedicated adults-only area with a pool, beach, and restaurant. At checkout, they even prepared breakfast to-go for us since we were leaving early, which was very thoughtful. Overall, I would highly recommend this resort. The staff, service, and overall experience were outstanding—I would absolutely come back.

Insgesamt habe ich mehr erwartet bzw das Service eines echten 5* Hotels hat uns gefehlt. The details make the difference. Personal: Das Personal war unterschiedlich gut/schlecht. Das Reinigunspersonal war gut. Das Personal am Strand verschwindet um 17.00 Uhr und wenn man Strandtücher sucht, heisst es, man soll sie selbst am Pool holen. Nur blöd, dass ab ca 17 Uhr auch beim Pool niemand mehr auffindbar ist. Das Personal am Boathaus arbeitet bis 13 Uhr (nachher keine Pedolinos/Kayaks) mit der Ausrede, dass es nachher low tide gibt, was garantiert nicht stimmt. Check in/check out: Sie versuchen es ein personal-experience zu machen und dass man sich willkommen fühlt. Es nimmt am Schluss einfach zuuuu viel Zeit. Beides. Unser Check out hat 35Min wegen Wartezeit und Inkompetenz gedauert.

Wir können dieses Hotel nur wärmstens empfehlen. Es war ein sehr angenehmer und erholsamer Urlaub im Lux Grand Gaube. Wir hatten ein Zimmer im Adultbereich, herrlicher Ausblick in die Lagune und nicht weit zum Adultbeach. Leider ist der Adultpool in dieser Area nur ca. 50 cm tief. Das Personal war flächendeckend sehr nett und höflich, daher auch noch der Dank an Elena, Ansh, Saif, Veer, Ricardo, Dookhun, Manav, Jason, Durgesh, Amit und Yavesh, die uns jeden Wunsch erfüllen könnten. Das Essen in den verschiedenen Restaurants war hervorragend, Sonderwünsche konnten immer erfüllt werden. Frühstücksbuffet und Dinner im Hauptrestaurant war ebenfalls sehr gut, empfehlenswert sind auch die Hamburger zum Lunch im Adultbereich. Empfehlung, buchen Sie das Lux nur mit dem All-in Paket, Speisen und Getränke sind sehr hochpreisig! Wir werden dieses Hotel auf alle Fälle nochmals buchen!

Un hôtel de charme et ambiance

The room was excellent — spacious, beautifully done, with a massive and very comfortable double bed, a lovely balcony, large TVs, and a really nice modern shower. Everything felt well thought out and high quality. The hotel itself is superb. There’s genuinely a lot to do: tennis courts, kids’ club, adult activities, a cinema room, and plenty of space to relax. The beach is absolutely beautiful — calm, clean water and perfect for swimming and relaxing. It’s one of the highlights of the resort. What really makes this hotel stand out, though, is the staff. Every single person we encountered was friendly, warm, and genuinely keen to make sure you have a great stay. They consistently went out of their way to help, whether it was the restaurant teams, housekeeping, gardeners — everyone. A special mention to the team at the Blue Bodrum restaurant, particularly Jason, Dergesh, Sita, Lucy, and Vina, who were outstanding and made our meals feel extra special. Overall, this is a very high-quality hotel that deserves its strong reputation. A wonderful holiday, fantastic service, and a place we would happily return to. Highly recommended.

Välillä hidas palvelu muutoin erinomainen paikka

Das Personal war sehr freundlich, die Zimmer geräumig und sauber und das Sportangebot sehr vielfältig.

It was ok.

Good staff and great facilities

Staff are amazing!

The junior wellness suite was absolutely everything we could have wished for . Beautiful view and well equipped. The hotel was spotless and staff worked endlessly to keep it looking super tropical and inviting. The ambience of the entire site was one of relaxation , calm and happiness. The water sports facilities were amazing and included in our stay. We tried everything! Food exceptional with great variety. Every single member of the Lux team was kind, attentive and could not do enough for us. Stand outs were Kevin in the Palm Court dining and bar area. On the adult beach we were super well looked after by Saif and Anch. These two were friendly, kind and very helpful. They gave us lots of information about Mauritius and kept us well stocked with drinks and towels. They truly stood out as exceptional with their natural ability in customer services . Thank you both. Taxis were easy and we did a tour of the island which showed us lots of points of interest around this beautiful and interesting island. It truly was paradise . Thank you to everyone in the Lux Grand Gaube team. We will be back x

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