The hotel is literally on the train track!!! I was shocked when I got there, asked for a room not facing the train, got an unappreciated stink eye from the reception guy (seriously not cool), he did give me a side room so didn't hear the train at night. Far from the main attractions. Seems most of the people staying are Polish with a car, if you are like me, without a car, stay elsewhere, everything between walking to the tram, waiting for the tram and the ride itself is 40-45 minutes away The room is tiny however it is the only place so far in Poland with conditioner, not just shampoo, as well as body lotion, which was a nice change....we are used to having these everywhere in the US, in Poland it was a nice treat

Great breakfast buffet and a nice bar. Direkt train and tram access.

Łatwy dostęp, miła obsługa, sauna bardzo dobra ale siłownia niestety pozostawia wiele do życzenia. Śniadania bardzo dobre

It's a four stall hotel and everything looks nice But the service is not up to standard for a 4 star hotel they didn't even change our towels or tight up the room

Fremragende hotel. Vi valgte et standard værelse og der var stort set alt hvad vi havde brug for. Værelser havde en god størrelse. Det eneste negative er at vi havde udsigt til en togstation, det giver en del lyd når togene passer. Måske er der lydisolerende vinduer for det var ikke noget der genere os. Det er masser af valgmuligheder til morgenmad og det er lækkert. Vi oplevede at alle ansatte på hotellet er rigtige flinke og hjælpsomme og kan tale engelsk. Parkeringspladser er også rigtige gode vi kunne holde ì kælderen eller ved siden af hotellet. Det er det bedst hotel vi har boet på, og vi har endda boet på 3,4 og 5 stjernet hoteller. Det virker heller ikke som det blivet sparret på pesonalet. Vi vil helt bestem anbefale hotellet.

Very clean hotel. Wonderful breakfast. Easy access to downtown Krakow. No complaints. Would stay again.

Great restaurant. Nice play area for children. Free parking outside. Breakfast was very tasty and fresh.

Sehr gutes Hotel, nur leider sind die Bahnen, die vor dem Hotel fahren, sehr laut.

Beautiful room with amazing food in restaurant

Excellent value for money. The onsite restaurant is excellent for dinner and the service there in the evening was faultless. The only downside is the distance to the centre of Krakow. However, public transport is nearby and convenient.

Highly recommendable, very nice rooms, awesome breakfast, we'll definitely return!

Sehr gut und professionel

A very agreeable stay High spec design with lots of taste good quality of finish the rooms are impeccable with good features & absolutely inspiring graphics. the staff are really understanding and helpful. Proximity with public transport Perfect for a short stay

Hotel staff were great, rooms were decent size and lovely. Good here is amazing so was pleasantly surprised. A little out the way, station right outside so can either be off putting to noise or perfect for those that want to use the train

Chambre infestées de poissons argentés. J’en ai trouvé sur le lit. Service de chambre très moyen. La plupart des membres du personnel tirent la tronche. 0 sourire, 0 accueil sympa: on dirait qu’on ca les embête de recevoir des clients. Enfin la chambre était très bruyante; avec le train qui m’a réveillé à plusieurs reprises.

The hotel is right next to the train station. The problem is, there is vents above the windows and these CANT be closed. So a hole lot of unnecessary noise all night by trains and a lot of cold air coming in. We needed to use towels to try and block them. Overall the hotel is very nice and new. Very easy to get a tram to city centre.

Good experience

Ottima struttura, pulita, lcalda e confortevole. Si mangia molto bene nel ristorante interno a prezzi ragionevoli. Il personale è molto gentile e disponibile. La posizione è a 10 minuti di taxi dal centro ma essendo gli spostamenti economici con 5/7 euro ci si arriva comodamente. Colazione continentale varia ed abbondante. Consigliato anche con bambini essendoci una zona dedicata.

Loved this place. Very elegant. Beds are super comfortable, loved our deck. All the amenities were wonderful. The only downside was the location is a bit hard to find at night.

Room was excellent, clean, tidy, although in the night a little hot and the air con did not seem to be functioning. Breakfast was good, lots to choose from and one night we had dinner, which was fine.