En el Hotel Basilica, las instalaciones, el paisaje y la comida son lo mejor. Sobre todo, la sonrisa y el servicio del personal son los mejores del mundo. Tuve el mejor momento. Gracias

I stayed for 2 nights and had a great stay. The hotel was very clean and the staff was vey helpful. I had the added benefit of being there for Carnival, and the hotel was right in the middle of the action.

Great hospitality, clean and interesting rooms. Beautiful lobby don’t forget to go to the top for views.

Clean room, spacious bathroom and great location but the best thing by far are the owners and the people that work there. They were so kind, nice and helpful, often thinking of things before I could. Definitely recommend to anyone visiting Quito. Lovely city, even lovelier people.

The hostess Miriam was amazing. While she doeant speak English, she used a translating app to explain everything and even show surrounding attractions.

Didnt enjoy the lack of windows in the room and the padlock on outside of room door.

Located in the historical part of Quito, walking distance from the Basilica del Voto Nacional, this hotel is beautiful! The rooms are always impeccably clean. Good if you can keep up with the rules and attitude of Management. Here are big disappointments: - We stayed there for New Year's Eve and came back to the hotel at 12:50 am. You have to wait for someone to open the entrance door for you. When the manager opened, I said "good evening, Happy New Year!". She replied, with a grumpy voice: "good morning". - Roger had a bad nosebleed the day of check out and had to use a large towel and a small one as we were heading to the clinic. We were charged $20 for them. My opinion is that this hotel would always be full if the guests felt welcome after the initial tour!

Delicious food. Wonderful people. Beautiful rooms. Amazing location. So so helpful staff and owner. Honestly I cannot say anything but praise for this entire stay. I would go back for sure.

The hotel is in a brilliant central location in the old town just down the hill from the basilica. All the main city sites are easily walkable. The hotel is full of character & very quaint. The service is excellent & the staff go out of their way to help you. Free coffee & tea & water in reception too.

Staff Oswaldo (driver), Estafonia & Susan were all great and helpful. Very clean room. Not much variety on breakfast options & as per owner "No Mas!" screaming at the staff not to give anything to paying guest - only maximum of 2 cups of coffee per person & not being offered exactly on the 9 o'clock dot (end of breakfast time). Embarrassing situation for pleasant/helpful staff working at the hotel of informing that she can't give anymore coffee. Our driver Oswaldo was very accommodating and pleasant. Overall - working staff are great and room is comfortable & clean but not a good experience on how the owner deals with her staff in front of the paying guests.

This is a beautiful hotel that is spotless. The environment is amazing, but the people who attend to you are even more so. From the moment I was picked up from the airport until I was driven back, I experienced the greatest of hospitality and care. Everyone is so informed about the city and country which assisted greatly in planning excursions. I loved this experience and all the people that cared for me and made me feel at home.

Great location, character and staff

Clean room. Incredible staff. Great breakfast. In the centre of ‘old’ Quito and minutes away from Plaza Grande which is rich in history and people.

A hidden gem in the very heart of the historic district. An old Spanish colonial house with an open courtyard. Walk 5min to the Basilica and the Plaza Grande. Lots of good restaurants around too. Full of green plants lovingly cared for (even polishing the leaves) by the staff. Mariam and her staff were super friendly and looked after me really well. It was truly a pleasure to stay there and I look forward to another visit.

An immaculately maintained historical building with a wonderful staff. Our room was clean and beautiful as was the property as a whole. A great location on Avenida Venezuela between Plaza Grande and Basilica del Voto Nacional. I have no hesitation in recommending this hotel.

Wonderful staff in a very unique old hotel close to the old town area. Definitely would return.

The location is excellent, and the hotel itself is fantastic—more of an Airbnb-style setup than a traditional stay. It’s within easy walking distance of all the top spots in Old Town, including the Basílica del Voto Nacional, Independence Square, and the Basilica and Convent of San Francisco. I’d definitely stay here again if I ever return.

Beautiful hotel set in an old style colonial property. Close to historic centre. We had a lovely stay and were looked after well by the staff however the experience of others in our group was not positive (cockroach in room and issue required a battle to resolve). Breakfast options were limited. Bathrooms in some rooms had a foul smell as poor ventilation.

The hotel was amazing. The hotel owners (Oswaldo and his wife) were so very kind and they tended to our every need. The excursions which they provide are very helpful and when we need help they provide us with it very well.

This was an amazing place to stay!! The history of the building was worth the stay itself, but it was clean and quiet. The managers made us feel like family!