総合評価とレビュー Ensana Buxton Crescent

Unfortunately, our experience began poorly with an extremely unhelpful receptionist at check-in. The hotel's layout made it quite difficult to find our room, and when we returned to reception for assistance, we were simply pointed in the general direction without any real help. After wandering around for some time, we were fortunate to come across a maid who was cleaning nearby — she was very kind and personally showed us to our room. Our room was located on the third floor, but confusingly, the lift had no button for a third floor. No one at reception explained this to us. Similarly, we were not informed that we needed to change into robes in our rooms before accessing the spa. As a result, we arrived at the spa fully dressed and were sent all the way back to change. The staff at the spa were extremely apologetic for the lack of communication. Another important note: there is no parking available at the hotel. I travel frequently and can confidently say that this is not a five-star hotel by any standard. The bathroom amenities were extremely basic — just a small bar of soap and fixed wall dispensers for toiletries. In a true five-star hotel, you would usually expect extras like makeup remover wipes, sewing kits, grooming kits, toothbrushes, and toothpaste. Here, there was none of that. Although there was a bathtub, we couldn't make use of it as there were no bath lotions provided. The bathroom was also noticeably dirty in

Excellent facilities & restuarant in the hotel

Excellent stay

It was very relaxing

Lovely hotel with a great spa. Great location in the centre of Buxton close to restaurants and cafes

Perfect location, lovely spa facilities

The beautifully designed rooms and luxurious spa facilities create a perfect retreat. The location is ideal for exploring the scenic beauty of Buxton. Highly recommended for a relaxing getaway!

Generally excellent but room service was ordinary and the room was a bit noisy in the early morning due to guests talking loudly in the nearby spa pool.

The hotel was really nice and the outdoor heated pool was a real treat even in March. We didnt have any treatments as we were only there to enjoy 1 evening child free but what we did see of the spa treatments and the facilities were very good. The location of the hotel was perfect and next to lots of good restaurants that were within 1 minute walk. Thoroughly enjoyed the hotel and Buxton in general. We will be back

Beautiful spacious room, lovely spa and amazing restaurant

Very effective and friendly staff in the reception. Lovely spa and roof top pool. Nice and tasty breakfast. No laundry service available during weekends. Housekeeping did not replace towels and basics. Bathrobes were worn out (holes).

Spa facilities are the best around, clean,great staff great place to unwind

Easy access to amenities great spa

We had a lovely overnight stay and booked spa treatments. The outdoor pool is wonderful and the indoor spa facilities are excellent. Great breakfast. Buxton is quiet but that suited us. Great Thai restaurant round the corner too.

Fabulous location in Buxton within a short walk of local amenities, Opera House, Pavilion Gardens, Devonshire Dome and town centre. The hotel itself is in a fabulous old building which has been restored to a very high standard. Very comfortable rooms, excellent spa facilities and a great restaurant and bar. This was our third visit to the Ensana Crescent hotel in Buxton and we plan to return in the future. To top it all, we had sunny weather for our two night stay in March.

Lovely hotel, great spa!

This is an absolutely excellent rate for a fantastic spa and hotel. The staff are brilliant, polite and friendly.

We absolutely love this hotel. We came last year for our mini moon so obviously wanted to return for our 1st anniversary. The facilities are excellent and we made lots of use in the gym and spa areas each day. Staff, food and cleanliness is 5 stars and really couldn’t fault any aspect of our stay. Look forward to returning next year.

Perfect nights stay Bath and shower enough lighting in the room comfy bed and bedding full length mirror and magnifying mirror plenty of charging points hairdryer iron and board mini fridge safe . Best of all is the spa with plenty of diffent rooms to go in and pools including the outdoor pool with jacuzzi and waterfall bar open 24h brilliant overall

The 2nd visit to this beautiful hotel and definitely not the last. Everything about this place is just perfect. I cannot wait it highly enough.