The location was great and the hotel is very cute and cosy. I was just surprised that there was no mini bar in the room. It’s unusual for a 4star hotel to not have one.
Most staff are helpful and friendly but one of the staff at reception had a bit of an attitude. She was the oldest member at reception. During checkout, she made a comment to another staff and kept making faces and laughing which I find really immature and unprofessional.
I also recommend less air freshener in the hotel as even the cups I made tea in, smelled strongly like air freshener.
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Frauke
友人と 一緒に
10.0
/10
15週間前にレビューしました
Expedia Group verified review
Wunderschöne Zimmer mit extrem guter Cocktailbar gleich im Haus
The staff was great and very helpful. Although the room was smaller than I expected it ended up being enough for my daughter and I. Location, location, location was awesome!!! The Josefine didn’t disappoint!!
Michael Walter
10.0
/10
18週間前にレビューしました
Expedia Group verified review
Really nice staff and breakfast was really, really good. Staff took very good care of me. I can’t thank them enough.
Helmut
家族旅行
10.0
/10
18週間前にレビューしました
Expedia Group verified review
Classic and historic! This was a beautiful hotel with the true European atmosphere. For us simple modern conveniences like more plugs, lights, sitting area was missing. Staff was incredibly helpful and location was excellent. For Andre European experience this is your hotel!
Rebecca
パートナーと 一緒に
10.0
/10
19週間前にレビューしました
Expedia Group verified review
Great location accessible to many of the sites you will want to see. Great staff.
Joanne
10.0
/10
20週間前にレビューしました
Expedia Group verified review
Amazing place to stay while in Vienna. Every single staff member from the beginning to the end was exceptional, the rooms were amazing, the bed so comfortable (including the pillows and duvets. I can’t say enough, I would highly recommend.
Brett
10.0
/10
20週間前にレビューしました
Hotels.com verified review
Convenient location close to u-Bahn shopping and restaurants
Marco
友人&家族 友人と 一緒に
10.0
/10
23週間前にレビューしました
Hotels.com verified review
Das Frühstück ist mega. Alle sind so freundlich. Zentral gelegen. Schönstes Stadthotel in dem ich bisher war.
Bernhard
10.0
/10
24週間前にレビューしました
Expedia Group verified review
This is a very nice hotel close to everything. The staff are extremely friendly and helpful. There is also a bar downstairs that claims to have 1400 different types of whisky. I was very satisfied with my stay and would love to return to this hotel. Highly recommended!!
Sally
友人と 一緒に
10.0
/10
26週間前にレビューしました
Expedia Group verified review
This hotel has lots of personality and style. Comfortable rooms and beds. A great location (quiet street but just around the corner from a metro station and easy walking to conveniences like a grocery, coffee shops, ATM, bakeries). The staff at the front desk were welcoming and helpful - every request was met quietly and flawlessly. A great hotel for the price.
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EVANGELINA
友人&家族 友人と 一緒に
8.0
/10
26週間前にレビューしました
Hotels.com verified review
Buen desayuno a la carta. La señorita que me atendió fue muy amable y tolerante con mi mal inglés.
Daniel
パートナーと 一緒に
10.0
/10
26週間前にレビューしました
Expedia Group verified review
The room was clean, staff were welcoming and helpful. Good location
Chantal
パートナーと 一緒に
10.0
/10
26週間前にレビューしました
Expedia Group verified review
The entire property is a vibe. I would highly recommend. Loved the personal message upon arrival in the room. Staff is so friendly. Wished we had more time in Vienna to stay longer. Will be back forsure!
Ivan
パートナーと 一緒に
10.0
/10
27週間前にレビューしました
Expedia Group verified review
If I could give six out of five stars for the staff I would. The hotel as a whole was very good, but the staff put it above and beyond.
tracy
友人と 一緒に
8.0
/10
28週間前にレビューしました
Expedia Group verified review
Lovely hotel. Great staff. The room
Was a bit dark. And also there was no hair conditioner (not a deal breaker but I forgot mine). When you enter there are stairs to walk up with your bags. I had a little leg problem so that was hard. Inside there is an elevator but there are half floors so again you have to do some stairs with your bags. But all that said the hotel is well
Located and well run. Clean and organized.
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Anne-Marie
10.0
/10
29週間前にレビューしました
Hotels.com verified review
Very charming hotel, nicely decorated, very nice and helpful staff, great location. Would stay here again if I come back to Vienna!
Berend
10.0
/10
29週間前にレビューしました
Hotels.com verified review
Fijn hotel met persoonlijke aandacht, erg goed ontbijt!