スタッフのサービス、朝食、ベッド、シャワールーム(温水)、清掃はとても素晴らしかったのですが、到着日に暖房が故障していたので朝晩寒かったです。 部屋でホテルのWi-Fiがつながらなかったので、フロントに聞くと"部屋では使えない"とのことで困りました。 ホテル玄関前の道路が狭く、交通量も多いため、タクシーの乗り降りを素早くしないといけません。

Hotel needs some updating-lots of 80’s style gold embellishments. Sheets and towels were worn and scratchy. In addition to that, the fire alarm went off twice. Once at 1-2 am and again at 4-5 am. We requested a refund for the night but was refused.

Hotel and room was clean and staff were friendly.

We had a large room with a king bed in this traditional hotel. The staff was very attentive greeting us with tea upon arrival and making breakfast to go when we left early for our Inca trail trek. We walked easily around Cusco from this location.

Very clean good location at a good price

The room was cozy and had everything we needed. The staff was very friendly and attentive, even when my mom wasn’t feeling so well because of the altitude. They did everything in their power to help her recover. The only downside was the breakfast and restaurant. The food was just ok.

We are a family of four and this hotel offers family rooms. We had an excellent experience. The hotel is situated within Cusco’s historic district but a few blocks away from the main Plaza which we liked because it was within walking distance but also away from all the hustle and bustle. The staff was friendly and professional. The room was spacious, clean, beautifully decorated and maintained. The hotel offers complimentary breakfast, coca mate tea, oxygen, etc. Also offers

Loved the walk in shower.

This place takes care of all your needs - big and small. Nice hot shower early morning, good breakfast, excellent room cleanliness, filtered water available (you do need to drink a lot of water), etc...

Nice and clean hotel with friendly staff and great breakfast buffet. The big issue was the noise. Very loud inside the hotel in the early morning and at night.

Clean rooms, great staff. Breakfast was amazing.

Hôtel bien placé, chambres sans ouvertures sur l’extérieur. Un peu bruyant notamment à cause du personnel.

This hotel is breathtaking. The buffet breakfast is extensive and delicious. The staff are overly helpful which we can’t thank them enough. The room is comfy, clean and spacious enough. The detail in the authenticity of the historical appeal to your every sense. It is gorgeous. Definitely stay here it’s beautiful.

I was pleaseantly surprised. Staff was very helpful, and the hotel was very nice with alot to do near by like shops restaurants.

Dans certaines chambres, il y a énormément de bruit ( chambre en coin donnant dans le hall au deuxième étage) et d autres au 4etage sont très bien . Sinon personnel très professionnel

Location, room, etc was perfect for our trip

Stuff is super helpful, alway with big smile. The hotel is well maintained and room is very spacious. We have spent a few nights there and highly recommend to travelers.

Beautiful hotel with spacious rooms and a staff that went out of their way to be accommodating.

Everything was perfect

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