- one star. Nothing right with this place. No smoking in the room or anywhere else and yet the room smelled of somebody smoked in there. Therefore, window was opened even though temperature outside was a minus. General condition of amenities, furniture etc are so dated and old. Can’t really add much as we only stayed fro few minutes and left

Very basic. My room was pretty dirty. Behind the bedside table looked like it had never been hoovered. The shelves in the wardrobe were dusty. When I put my makeup bag away in there it was covered in dust. That said the bedding was clean. I stayed for 3 nights as was working in the area. For that length I wouldn’t recommend. The walls are thin and the last night I could hear next door snoring all night. I gave it 3 stars because the hospitality of the gentleman who checked me in was lovely. He helped me with my bags. Shame really because if it was given a bit of TLC it would be a lovely place to stay.

Room was clean and warm. The walls seemed paper thin so the noise from neighbouring bedrooms was enough to interrupt our sleep. For the price I thought it was really good

Had a great nice thanks

The hotel is definitely not a 4 star , rooms need upgrading and a thorough clean . Bed was uncomfortable and needed better pillows . Unfortunately won't be staying again.

Room not very clean and need of repair and shower wasn’t working properly and very creaky noisy floorboards upstairs that kept us up

Good staff at reception Overuse of cleaning chemicals in room Heating went off and never came on in the morning Overall ok

Do not book this hotel, in the back of an awful housing estate this place is run down and has health and safety issues - came up as 4 star on Expedia but is anything but… where do I start! Looked out the bathroom window bags of rubbish and loads of garden waste. The room was filthy dead insects in the bed, a filthy bathroom with no bathroom or even soap to wash yourself in the shower. No ventilation, a lamp that was ripped. The TV was decades old with a greasy remote, stained carpet, dirty sofa, filthy curtains, charges £5 pounds for their rubbish filled carpark - the reception guy okay but the hotel shouldn’t be open or on Expedia for people to book. I left after 1.5 hours and booked myself into another hotel. I will provide photos of this

The room was very cold and not clean. There was a leak in the bathroom making the floor wet. The room smelt of cooking and just was unacceptable. We couldn’t stay. We left and stayed elsewhere which was a huge waste of money but we just didn’t want to sleep in that horrible place.

Very attentive front desk who couldn't do enough to help. The room was a bit dated and there was a car park charge that was not advertised very well. It was handy for Gatwick airport and at the price I would probably use again for a night before a flight

Staff good service.

I would not recommend staying here. Poorly staffed.

Clean and confortable

The check in was a disaster. On arrival there were other guests who’d been waiting to check in over an hour. The numbers left on reception to call did not work. After about another 30 minutes one of the guys managed to get an alternative number from his agency (the hotels.com bot was useless) there was only one line so it took ages to get through. The person required me to send a copy of ID by email, I don’t carry ID so had to get someone from home to send it. Eventually they sent me an email with my room number and how to check in, there was another guest already in the room, I had to call back and get it changed. Very painful will never stay here again. When you look at the state of the reception and sign not saying not to smoke weed you can tell what sort of place this is. In fairness the room was ok for the money.

Staff Osama was excellent with his customer services. Room was large enough. Heating system on the second night was cold. Luckily, I had my hot water bottle. Pay attention to lints on the cornersd window sea

No towels, no TV remote, no staff at reception.

Property well , clean and tidy ... Good staff nice and polite ....

Happy with our stay

No staff. No towels. No TV remote. Mattress too big for bed. Pillow cases too big for pillows. Won't be staying here again.

No staff at reception. No towels in room. No TV remote. Room was open with the key in the door when I arrived.