The staff was very helpful and very kind

Such a cute place! Excellent service, fabulous restaurant. I had one of the garden rooms, nice and quiet and large!

The room was very clean. The staff were courteous

All fantastic. Clean room, excellent staff, delicious food. Dawn, Jasmine, and Richard particularly helpful and friendly. Can recommend.

Beautiful hotel in a beautiful seaside resort. Nice breakfast choice. Central location. Wonderful staff. We were offered an upgrade too

Breakfast was truly superb, something for all pallets.

The accommodation was lovely The staff very friendly Also the drink was not overpriced.

We’ve wanted to stay here for years and it did not disappoint! Felt like a real treat with a touch of luxury! We stayed the garden rooms-they were lovely with a table/chairs outside but so be aware the WiFi is terrible and it’s very noisy! Both woken by 530 am by birds and sounds from the factory! No ones fault of course but worth knowing if you are a light sleeper!

Loved the de luxe room we were allocated. Whole of hotel was classy from the decor to staff attentiveness.Only chose to have the breakfast option which had many choices to choose from. Hotel is in the centre of Southwold and most things happen from the tour centre. Will definitely be going back there again.

Fantastic service, beautiful room, amazing view over rooftops to sea & lighthouse. Breakfast delicious, so were the cocktails! Great location everything in walking distance. Loved all the extras in the room, thank you

Great stay and staff couldn’t do enough

Excellent hotel. Splendid location. No air-conditioning can be an issue in hot weather. (Portable fans provided)

Good food, nice beer but far too expensive for what it is.

Staff were brilliant. Food was great but not cheap

The hotel is nicely decorated. It is rather a warren of rooms and corridors. I requested a twin room which was prepaid. My only request was for a quiet room but that was not what we got. The room was over the kitchen extra fans which only stopped at 9.50pm. It was also next to the fire escape which staff climbed on. It was noisy.Avoid room 8.

Not our first stay at The Swan and it certainly won’t be the last. It’s classy personified. Understated brilliance. Southwold is beautiful as ever. Breakfast is exceptional 👌

Very enjoyable stay. Staff were very friendly and helpful and the hotel is comfortable and well appointed.

This is a charming old school hotel. Great food and lovely rooms. But we were disappointed when we arrived on Feb 5 to discover the heating had been turned off.

A lovely place to stay. Exceptional room.

Fabulous!