部屋や施設は基本的には清潔でした。コンビニや飲食店も近くにあり便利です。 しかし、クローゼットの中のブランケットを使用しようとしたところ明らかに複数回使用済みの状態で、体毛やゴミがたくさん付いており、ベッドに広げただけでシーツまで汚れました。驚いてフロントのスタッフに相談したところ、全てのシーツの取り替えと新しいブランケットを提供してもらえたのでありがたかったですが、体験としては良くなかったです。その場でマネージャーに動画や写真で報告もされていたので、今後は改善されるものと期待します。 また、ランドリーマシンは数がたくさんあり、無料で使えるので便利でした。

Super safe hotel. The personal was kind.

The apartment was clean and very comfortable. Electronic check-in was smooth, and the hotel staff was very helpful.

Great room and staff are incredible

Clean room

The apartment was nice in a safe location within walking distance of zona rosa. A lot of cool bars and restaurants. The staff was super helpful and nice

Property is very clean and easily accessible. Room was large and fully equipped with full size fridge, stove top and sink. No TV in living area was a downfall. Beds are firm but good for sore backs. Water pressure is decent but still needed some more pressure. Water temp was a little finnicky. Warm some days, boiling hot others. Staff was helpful with accesing rides or directions.

Great location, kind staff, clean room. All around a good experience.

Excelente ubicación! Instalaciones muy limpias y personal muy amable! Múltiples lugares para comer en los alrededores! Me hospedaré aquí nuevamente!!

Nice amenities. Easy check in. Good location.

The location was easy to be found and is walkable to a lot of scenes and foods, the front desk was very helpful and welcome, and the room itself was quite and clean, it was a good experience and definitely recommended

No era claro que no incluía limpieza diaria, pero fuera de eso me encantó la experiencia y el lugar

Excelente ubicación y atención del personal. Check in/out sencillo.

Amazing Stay, Wonderful Staff. Close to Great Restaurants and Attraction's

The property is very well located, walks, with lots of cultural and dining attractions near by. The staff is very friendly, helpful and always available to advice you with good suggestions of things you can do in the area around and throughout the city. The property has gym, laundry, parking and many other facilities that makes your stay safe and enjoyable. I would also like to thank to Edmundo, one of the staff guy who works in the lobby, he’s very friendly, and he gave me good recommendations of places to eat and visit during my stay.

Nice well located

The staff was incredible. They always greeted us, they were knowledgeable about the area, made great recommendations, and helped with obtaining a shuttle van on short notice. Edmundo, was just amazing, he was sweet, and very hospitable. The shower pressure was challenging. It would splatter throughout the shower.

They transferred me to ULIV Mexico City because a water filtration problem in Ciberles before I check-in. They reached out me through whatsapp message but I couldn't verify if they are the real staff or scammers. I talked to Expeida agent, but the agent said they call Cibeles but no response. I had concern at beginning, but later it turned out that they are not scammers. The room is clean and spacious. The quality is better than most of the hotels with same price.

The front desk staff was absolutely amazing. Yessica and especially Jordon were so incredibly helpful. I cannot thank Jordan enough for all of his help with drivers and my friends bracelet that fell down the sink. He is AWESOME!

Todo perfecto. Céntrico, habitación impecable, staff super atentos. Lo recomiendo para viaje laboral o familiar.