Staff were great. I arrived early from my flight & they quickly got my room ready so I could unoack & relax. Meal was excellent.

Friendly staff.

Excellent, friendly and helpful staff. Both the restaurant and the morning buffet were good. Room was nice, with a great view of Mt Pico. Easy walk to town.

Sauberes, großes Zimmer mit schönem Ausblick. Das Frühstück hatte eine gute Auswahl. Den Poolbereich mit Sonnenschirmen und Liegen haben wir gerne genutzt. Kurzer Fußweg zum Meer für einen fantastischen Sonnenuntergang. Einige gute Restaurants fußläufig erreichbar. Das Hotel ist absolut zu empfehlen und hat eine gute Lage als Ausgangspunkt für Erkundungen der Insel.

We enjoyed our stay at Pico Terramar. The room was spacious and clean. We really enjoyed the indoor pool area.

Lovely small hotel, the staff couldnt have been more friendly or helpful. The rooms are lovely and the location is excellent. We stayed here the night before climbing Pico and we were allowed to leave our bags and come back to the hotel the following day. They went out of their way to make our stay perfect. It was one of our groups birthday whilst we stayed here and they made her feel very special. The sea is closeby if you want a swim and lots of lovely restaurants. The spa is excellent also. Thank you for having us, hopefully we will be back one day.

Perfekte Lage in der Innenstadt, wunderschöner Ausblick, gutes Frühstück, toller Pool. Nachts leider etwas laut, wegen einiger Verkehrsrowdys in der Stadt.

Tolles Hotel. Sehr aufmerksames und freundliches Personal. Das Restaurant ist super. Beim Frühstück ist alles da, was man braucht. Die Zimmer sind sehr sauber, sehr groß, modern eingerichtet und ruhig.

Sehr schönes neues Hotel. Die Zimmer sind schön groß und toll eingerichtet. Ich fand es Schade das am Anfang 4 Kapseln Kaffee da waren und weitere musste man für 0,50€ kaufen…Macht lieber die Zimmer 5€ teurer und füllt die Kapseln kostenlos auf. Das Frühstück war nicht so gut…war zwar alles da, aber die Kaffeemaschine sah immer dreckig aus. Die Kühlbehälter waren winzig und die Tische wurden sehr „behäbig“ abgeräumt…wirkte alles irgendwie provisorisch. Spa und Pool waren top.

This is a great option for those looking to stay in the area. Ample parking, spa facilities including a Turkish bath, and an outdoor pool. Staff was friendly, continental breakfast included, would certainly consider staying here again.

Chambre spacieuse et confortable. 2 lits simples accolés l’un à l’autre pour former un grand lit. Canapé lit correct pour une personne. Belle grande salle de bains: 2 éviers, un wc, un bidet et une douche. Produit Rituals. Nous avions vue sur la piscine et l’océan. Le petit déjeuner est complet et varié et le personnel en charge de celui-ci est attentif et sympathique. Nous avons passé un très bon séjour

Very good staff. Place was very clean and well maintained. Front desk staff went over and beyond to accommodate us

A wonderful stay with the most helpful and accommodating staff! The rooms were lovely with amazing views and the staff ensured our stay was seamless from beginning to end. Would absolutely come back!

This was a lovely hotel. The rooms were modern, spacious and very nicely designed. There is a good breakfast buffet with some great cakes! The restaurant provides excellent food and was good value. The menu doesn't change very much though. I would love to stay again!

Very nice staff. Hotel restaurant is excellent.

Great!

Hôtel très récent, bien équipé, personnel très agréable, restaurant de qualité Belle situation face à Faial

Restaurant bread and butter were amazing

.

It was the most pleasant experience. I don’t understand how this property is not a 4 star hotel. The room was huge and very stylish, I think every room has views. The location is perfect and the staff is extremely friendly.