The staff at the hotel, especially Anna at the front desk, were great! Everyone was polite and welcoming. The foam party at the pool with the aqua zumba was fantastic too. The instructor was very enthusiastic and encouraging. Food was decent and the nasi goreng was delicious, though the buffet breakfast was a little underwhelming. Room was comfortable and they kindly gave us an upgrade to a larger room. Cleanliness-wise, do note that theres no daily housekeeping and people do cook in the rooms, so it can get a little dirty due to the tight turnover time between occupants. The cutleries in our room had to be deep cleaned as there were bits of food left on it and the floor was alittle greasy. One of the toilets in the room smelt really pungent due to the sewage system. Definitely room for improvement on the cleanliness front. All in all, a great stay with a lovely pool and team of staff. Will definitely stay there again. Thanks Cassia team!
객실 에어컨이 작동하지 않아 더워서 잠을 자기 불편했고, 마실 수 있는 생수는 2잔뿐이었고, 욕조물은 따뜻하거나 뜨겁지 않았고, 물 온도는 보통이었고, 담요는 거친 수건 같은 재질이라 별로 좋지 않았고, 아침에 물이 꺼져서 배변 후 변기를 내리기 힘들었고, 침대 베개도 사용하기 불편했고, Traveloka에서는 보증금을 내지 않아도 된다고 안내되어 있거나 보증금이 IDR 0인데 호텔에 도착해보니 여전히 보증금을 요구했습니다.