This hotel is very nice,close famous place & friendly staff. I come hotel 11:30 am and suggest check-in at 12pm instead 2pm. They accept my suggestion. It's a little happy for amazing time in Hanoi.
Very strategic location, nice breakfast, friendly & very helpful staffs especially Stephen, the room is not big (typical Vietnam hotel) but clean and my room has a balcony so I could enjoy the Chinese New Year fireworks!
I had 2 great nites staying here. I think this place is a family business. They are very friendly with the guests. Bach - the man at reception is wonderful. He helped me a lot during my stay. Highly recommend