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No make-up room service unless told. Cleanliness is not up to our satisfactory level and air-conditioning is not working well. Reception not well-verse in English at all and they only know 2 words, i.e. ok and no. But they are quite friendly with the guest. Communication level is almost zero. Nothing special around the area and no halal food in the area too. I am unable to shop around and I have to use Grab taxi to go to another areas for shopping. This will be my last visit to this hotel. Thank you.

하노이에 가면 다시 여기 묵을 거예요. 직원들도 친절하고, 객실도 깨끗하고 편안했어요.

I was transferred to another hotel called-subsidiary of Rever home (50 m far away) and the facilities there were terrible. Air condiniting was not working at the first place, toilet smelled and not soundproofed. This was not kind of experienced I wanted.

I was satisfied staying here. It felts like home. Just one thing, there was no receptionist there so that I had to call phone when needing something.

직원들은 새로운 것을 알고 있습니다. 위치가 매우 좋고, 방이 매우 넓습니다. 수도관 구역을 수리해야 합니다. 가장 깨끗한 호텔은 아니지만 베트남 기준으로는 충분히 깨끗합니다. 베트남의 다른 호텔에도 가봤지만, 이 호텔은 좋습니다. 또한 훌륭한 옥상 바가 있고 직원들이 매우 친절합니다. 칭찬합니다!

Bersih dan friendly staff hanya mempergunaan lift tidak praktis.

Please change pillow cover before guest check in. I had used towel to cover pillow.

Everything is perfect in the hotel but there are roosters outside, so I woke up at 4-5 a. M. And couldn't sleep anymore.

Smile hotel, I like it. so good