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Hi Upon our arrival at the Palawan airport in the evening from a re-sched flight due to the ashfall in Taal Lake, we managed to arrive at Villa Manuel Tourist Inn at Puerto Princesa.  When we saw our hotel accommodation, we were so discouraged with the hotel's quality of service and facilities.  There are no cover sheets on the beds, linens are very thin and pretty old. There are no tissues, soaps, free water bottle, toothpaste. They reasoned that they are out of stock, when in fact they have a store in the corner of their hotel. The hotel is located in the inner part of the street so it a bit far on the main road.  It is quite hard to check when you only see the drawing map and the pictures on the website. The pictures are quite deceiving, as it does not appear true in reality. The facilities need more improvement. On the third day, I tried to use the swimming pool. This one is okay, I like the set up of the swimming pool and the dept.

We had the most amazing stay at this hotel. The staff were very accommodating and we have had a seamless tourist experience all throughout our stay. They have free airport pick up and drop off and even offered us a packed breakfast as we had an early flight. Conveniently located in front of Robinsons Palawan. All our queries and requests have been dealt with ease and always with a smile. We highly recommend this hotel for families, group of friends, couples and even single travelers.

Maganda, malinis ung lugar mababait ung staff po :).

Nice place to stay with good service.

5 star service. Two thumbs up!

We had an overnight stay here. The room in the picture was the same in actual. They also have a hot and cold shower. It's just the flow of the water was not that strong but it's okay and unluckily, the signal of our TV in our room was not working. Good thing,there is a pool in the pension,so the kids really enjoyed it. The staffs were nice especially the owner. She was so hands-on to her guests. She assisted us very well especially when we ate dinner in their dining hall. She even provided what we need. She let us borrowed her kitchen utensils. Feels like we're at home. And on our breakfast,she was the one who prepared for it. She has a bonus for us. She cooked dried fish(tuyo) plus extra rice. Not just one but four extra rice😍 She also prepared fried banana and just a banana. We only had an overnight stay but we felt very special,what more if we stay for more nights. Thank you so much Michelle Pension and company for a good treatment👍💕