얼루어 호텔 & 아파트먼트

The staff were so friendly

Good location and nice accomidation

The location is great. Very close to Palmer street restaurants and pubs. Also close to the stadium. The hotel is a little old and tired. The bed was a little too firm and could feel springs in places. Our bathroom light stopped working twice. There is no way to contact reception from the room or if it's not between the hours of 9am to 5pm.

The view was brilliant. Lovely big balcony. The pillows were hard and lumpy. 2 spare blankets would have been more comfortable. Unit was I felt poorly stocked with only one very large frying pan. No salt and one very small soap. There was aliquid soap but for 2 adults staying 5 nights it was not enough. Otherwise a greatspot to stay. Thank you.

The property had good amenities including a washer and dryer unit, and TV. However, during our two day stay, we found a cockroach in the kitchen and the staff at this property has been avoiding several attempts at communication with them about this issue.

Great place to stay

The room was clean which was most important however the reception is only open from 9-5pm so if you are checking in later we saw reviews of being unable to get into the building. We had to make sure we were there by 330pm to avoid issues with check in. There is also no safe in the room. Was good for 1 over night stay

We were in Townsville to go to the footy and the booking was a bit last minute on a very busy weekend. The hotel was convenient and in walking distance of the stadium, The hotel wasn’t bad and served our purposes but, for the price, it didn’t set me on fire either.

My family absolutely loved the place. Great place to stay in Townsville.

My daughter & I stayed here one night after a 6 hour drive. Barely made 5:00 check in. Free parking right by the back entrance. Recycling is there but not advertised. We did not use any facilities and did not shower there so not sure if they provided shampoo, conditioner or wash. There is NO laundry on site as advertised which was a huge disappointment for us. We had to drive to a local coin wash and then sit there for 2 hours. This was the main reason we stayed here so be warned. We didn’t walk around the area since we were off doing laundry all night. Our neighbor had the TV blaring and we could hear showers from around us. There is a cafe on the first floor. Would not stay here again.

I liked how the bed was comfy and overall cleanliness. The hair dryer was broken but the staff was happy to help and quickly replaced with another one. What i didn't like was how noisy it was when the light and ceiling fan were on in the bathroom.

Wonderful views. Comfortable rooms. A nice rest for the family after a long day in hospital treatment

The studio was particularly clean, the carpet being noticeably soft and lovely. The comfort was average as the bed was too firm for my liking and the air-conditioner was hit and miss.

$100 cleaning fee to take out rubbish and wash 2 mugs and 2 glasses. No power points, no plug to wash dishes (only sink in bathroom - very unhygienic), water stains on carpet.

All good. Value for money.

Ok

Nice place

It was so small, hostile and terribly different to advertised we assumed we were going to a nice open room with lounge area but I stead it was a tiny box!!! No lounge are, lounge chairs just 2 very old sunken single beds pushed together to make a queen. Not appreciated!!

Good location and pleasant surroundings

Reception was lovely . Room lovely and clean and great price. Overall lovely stay