We spent our 2nd night in this expensive dump and it really diminished our positive Cradle mountain experience.
The room had a musty smell. The Queen bed was springy and we had to make up the bunk bed during the night to sleep. The noise and vibrations from people banging doors and from walking and talking was ongoing. We spent the evening elsewhere for some peace but unescapable at 5am when were trying to sleep. The kitchen closest to us was busy with a lineup and we ended up cooking in another kitchen. The utensils and crockery was a scavenger hunt of odds and ends. The sink is separated from the stove so it was a runaround to prepare a simple meal.
Checkout was designated at 10am and by 9am, cleanup is already started. The staff although very pleasant, were causing havoc in the corridors and kitchen. The female bathroom which had only 3 toilets and 3 showers for about 20 units was being cleaned early too. The front door was kept wide open, making use of this shared facility even more uncomfortable.
Comparing the price, this place was only $50USD less than our first night at another hotel which offered a spacious comfortable room, a scrumptious breakfast and free laundry. There was also ample WiFi and clean drinking water at which was not available at this place.
A one star is already generous for this property.