헤리티지 리조트 샤크 베이

직원 친절하게 맞이했으며 객실내부 깨끗하고 안락했읍니다. 모든사항 매우 만족합니다.

We stayed for three nights in an ocean view room. Room has a nice view and is of a good size, bed was comfortable. Denham was very quiet. The resort is of reasonable standard but showing the impact of being close to the sea and a needs a good refurbishment, staff we met were pleasant and helpful. We travelled out to Monkey Mia, about a 25 minute easy drivre, to see the doplhins, the facilities there are amazing.

The property looked a little dated, but was functional. The service in the restaurant was poor

Rooms are spacious and clean. The location is perfect. Restaurant pleasant. What else can you ask for?

I stayed here for 4 nights in total, unfortunately it was extremely disappointing. I had the “Please make up my room” sign on constantly and it was never done. Unless you call pulling up the bed sheets once. Towels were never changed, no milk replacement, no rubbish remove and no toilet paper, so I ended up using tissues.

Generell ok, die Zimmer könnten na renoviert werden. Die Matratze war sehr durchgelegen. Hotelrestaurant mit Bar ist nett

Location is great and staff were lovely. But the hotel is very dated. The outside of the fridge was very dirty - I didn’t complain though as the inside was clean so I suppose that’s what matters. It felt like I paid a lot for something basic - but there aren’t too many accommodation options.

Disgusted. Booked an “oceanside” room with a balcony and got a room out the back with a view of the backyard. When I went back the Philipino reception lady said “but you can see the ocean from your balcony” $207 ! I could have stayed at the pub for $117 and got a better view. They also wanted my phone/email/address/credit card and car registration. I arrived by plane and there is non taxi in town and they would not pick me up the 4km so I had to hire a car costing $200 even though they advertise a 24hr Airport Shuttle. Then to top it off the power went out from 6pm 1am so couldnt charge my phone, then the power came on and woke everybody up. Expedia has all my information. The demanding of my personal info is completely unnecessary and probably just wanted for marketing. I hope Expedia removes them from their list. Please see my Google review for photos.

Large comfortable room with side ocean views - only one key given which was inconvenient as room worked with key in socket so hubby couldn’t sleep if I wanted to go for a walk to explore

Perfect location and staff friendly Shame property is a little run down and out dated.

Good

Good location Bit run down and smelly

It was a good experience staying at the heritage. The filo receptionist was friendly and accomodating

The moment i walked in i knew we would not be staying the 2 nights ,even if we had to pay for it, Very smelly, shower curtains were moldy Bed was ok ,curtains hanging off rods Tiles leading up to room were filthy

Pub/ dinning

Very tired. Not like the photos.

Just old and not clean hallway

We found the king bed tended to tip the person on the side nearest the wall out to the side, as its two singles pushed together basically. Noisy in terms of other guests opening and closing doors and talking. A can, or similar, was being blown around in the wind and bouncing off walls - perhaps more care needs to be taken to secure loose objects when strong winds are likely.

Hotel is in a good location. Room was spacious but the whole place is in desperate need of a makeover.

Easy check in (phoned to advise I would be arriving late), easy parking, large clean well appointed room, walking distance to shops and beach