멜버른 메리어트 호텔

이른시간에도 체크인을 친절하게 해주었고, 대체적으로 직원들은 친절했음. 그러나 객실은 좀 오래된 인테리어로, 깔끔하고 모던한 다른 호텔라링에 비해 아쉬웠음.

호텔 숙박비 계산시 US $ 와 AD $를 선택하라고 했는데, 당연히 두개의 금액이 같을 것이라 생각했고 US $로 계산했다. 그런데 AD 1001$와 US $ 806 사이에는 많은 금액차이가 있었으며, 한화로 약 7만원 정도의 차이가 났다. 저녁에 다시 호텔로 가서 US $ 결재를 취소하고 AD $로 변경해달라고 했으나, 메니저가 안된다고 말해 그냥 귀국했다. 상식적으로 이렇게 큰 금액 차이가 나는데 아무런 설명도 없다는 것이 이해가 되지 않으며 기분이 매우 않 좋았다. 다시는 방문하고 싶지 않았다.

침구가 포근해서 좋았어요 차이나타운 근처여서 도보이동하면서 관광하기 나쁘지 않았구요 중심ㅇㅔ서 벗어나 있어서 숙소 주변이 조용하고 깨끗해서 좋았네요 좁으까 걱정했는데 아이둘 어른둘 사용하기에 넉넉했어요

호텔 위치나 가격은 만족했으나 체크아웃 할때 현금으로 낸 보증금을 카드에 넣어준다고 헛소리하고 20분 넘게 기다린거 빼면 괜찮음 직원들간에 의사소통이나 기록을 철저히 하지 않는거 같음 ..

전반적으로 생각보단 좋았다. 위치나 깔끔함.

Awesome location and facilities. Only complaint was the beds, they were quite uncomfortable, particularly one of the double beds in the room we were in.

Perfect place to stay for a prelim final at the mcg!!!

Champagne on arrival, staff were very friendly and the upgraded rooms looked great. The breakfast buffet was delicious with the made to order omelettes very tasty. Great location if you are going to the theatre - which we did!

Everything was fabulous! We got a great rate and found the hotel to be up to the trusted Marriott standard.

Amazing staff.

Good service

This property has zero heating in rooms so be prepared for a chilly to cold stay in winter... My room averaged 20C through a 4 night stay... Otherwise, a fine hotel with a great staff!

Great welcome. Spacious rooms and well priced

Staff friendly and helpful, but seem short staffed. Only room for 4 cars at the front to stop for 2 minutes and drop off, but cars were parked there for ages. Had to drive around the block waiting for someone to assist with Valet parking. It maybe took half an hour to sort out. Staff excuse was the football is on. No different to any other winter Saturday in Melbourne. Rooms are comfortable but bathroom tired, with orange mould and floors not cleaned into the corners. If it wasn’t for the Expedia points I had paying a large chunk, I would have been extremely for a reportedly 5 star hotel. While our stay was mostly pleasant, I am unsure how it’s still rated 5 stars.

Very spacious rooms. Liked the separate bathroom/luggage area. Clean and up to date.

Good family hotel

Great location in Melbourne CBD. Excellent breakfast buffet. Quo k and easy check in and valet parking service. Super warm pool and spa treating a Melbourne winter. Some facilities in bathroom were poor - shower head was loose and would not stay up making shower inconvenient and had to do a hose shower rather than standing under reflecting poor maintenance and shower screen did not go all way resulting in spillage of water into main bathroom area. Reception staff were asked to provide ice for an injury and agreed to send but beer arrived so concerned that messages to front desk don’t get actioned upon. Not really a 5 star experience. Could do with a renovation to bring it up to true 5 star standard.

Clean and convenient

Lovely

I could not fault the customer service. From our initial contact, right up until the valet parking attendant assisted with packing our car when leaving- absolute excellence!