머큐어 브리즈번 스프링 힐

To be woken up at 6.50 am to construction next door - it should have been disclosed prior to booking and the cost of accommodation reduced accordingly. When we returned to the hotel after a night out the duty manager did not even look up from his computer let alone acknowledge us. We climbed into bed only to discover the sheets were stained. We ordered a buffet breakfast but had to ask if we could get coffees - yes you can have only one barista coffee and I you want more you will have to pay. So many more issues - we will never stay there again.

Il y a un hôpital en construction actuellement donc pas mal de bruit. Sinon, l'hotel est tres bien, parfaitement situé et agréable. Nous y reviendrons, une fois l'hôpital construit.

Great room large balcony. Clean and very comfortable. Great location very close to central station rail and to the city . Great dinning / food and wine selection to .

Close walk to the centre of Brisbane Staff went above and beyond to make your stay comfortable

レセプションの対応がとても良かったです。部屋は古めですが清潔で広く、 快適でした。

Everything was easy Reception lady was great Lovely room Nice cup of tea before leaving Thanks

The staffs were all friendly and kind with always offering for their support. It's only the location where nearby park getting a little too dark at night that made me uncomfortable.

very pleasant and helpful staff, convenient to our needs

Good stay

This was by far the worst hotel experience I’ve ever had. Upon arriving at the Mercure Brisbane Spring Hill, I discovered there were loud renovation works happening — something I had not been informed of beforehand. The hotel offered absolutely no compensation or apology for the disturbance. The noise was unbearable, measuring over 80 decibels with a sound meter — well above acceptable limits. My room was freezing cold. I requested a portable heater, but it didn’t warm up the room at all. I struggled to sleep because of how cold it was. On top of that, I experienced two power outages in my room, which caused me to lose valuable time while getting ready for work. I’m extremely disappointed and angry. I strongly advise against staying at this hotel

Lovely stay here. Big and comfortable room, easy to walk to nearby transport options. Breakfast was a good offering and tasty, with a nice dining area. Staff friendly and able to help! Recommend staying here.

Very lovely staff. Very clean. Lovely views.

Free upgrade was given from a queen room to a king suite. Great view over Roma street parkland. Room was clean and comfortable.

Nice

Overall ok for the price - A$135. Room was a bit worn in places - same as most Mercures I’ve ever stayed in. Standard buffet breakfast which was well presented and included barista coffee. For some radon staff decided at 16C to open all the doors to deck area - it was very breezy. Free bus outside down to city or an easy walk. Area is a bit sketchy with lots of unhomed people. Construction next door was not too obtrusive.

Initially assigned a room facing a construction site. Rectified promptly when complained. Wondered why reception thought it was appropriate to assign a room like this. Trying to get away with it? Not good. Otherwise, great location, next to Roma park and a short walk to the train station.

Great service

Staff are friendly and helpful. Room was very clean and spacious. Good location.

Great place

We booked this hotel months prior to our stay. I called a week before to confirm parking and was told parking was onsite. When we arrived we were told car park was full and to park on the street. We had a late night and had to set alarm for 630am to go and pay for street parking metre. Couldn’t move car as we had a few drinks. Hotel lift was broken and patrons waiting over 10 min to go off their floor. We expressed our dilemmas with the front desk and they couldn’t care less. We could’ve stayed anywhere. This hotel was old sad dated and the service was rubbish. The fact people drive to their hotel and they can’t accommodate a vehicle even though they say they can is a joke. Do not stay here ever!!