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We found the staff to be cheerful and inviting. Even with all the Reno’s that had been happening, the hotel was very clean. We would definitely stay again.

Kind and friendly staff

Great location right in Launceston

An old property that’s been renovated. However showed signs of wear and tear. Parking space was a bit tight.

Convenient Good service Parking on site Mini bar was a nuisance as had to take everything out to fit our things in and no bench space left after emptying it.

Room was clean and fresh, close to centre of the town. Parking good and overall facilities good.

Location is great, and beautiful Park opposite of the hotel. Plenty of parking space

Convenient walking distance into the city and park area nearby.

Reasonable location, able to walk to the main shopping centre in 10 minutes. Available parking.

This is a very nice property with very friendly staff. The property is clean and well managed. My only criticism arises from outside traffic noise which can be disruptive. The hotel does, however, provide complimentary, disposable ear plugs for guests.

Poor breakfast, ended up paying $32.50 for a coffee. Hairs in bathroom, towels and sheets. Staff were rude and unhelpful.

The food was ordinary nothing special. Expected something better from a leading hotel group. Tbe staff where excellent

Parking wasnt the best but still available

To my surprise disprite having a premium room, the bathroom was quiet small and pokie, even more to my surprise the hot water ran out in the shower in a few minutes leaving me to try and wash conditioner out with cold water. Hopefully they can rectify this before the next guest use this room.

Breakfast menu was very basic. I was looking forward to poached eggs but only had cold scrambled eggs that had been sitting for some time. Couldn’t work the coffee machine asked staff who added water then after asking again she hadn’t fitted it possible. Asked where the saucers were to go with cup and she said they only provide them at the bar???? Coffee tasked like dish water had to ask for our table to be wiped and cleared before we could sit.

Great location just a bit of road noise if in front rooms but they provided complimentary ear plugs, they weren’t required but nice to know they were available.

Great place to stay

The Mercure, Launceston was only just, clean and tidy but apart from the bar and restaurant manager the staff weren't very friendly and it certainly didn't seem like we were a priority.

Great spot !

Accomadation very comfortable and warm , able to book for bistro great Tassie wine and food . The rooms were clean with plenty of pillows and blankets . Supplied with earplugs for any traffic noise and informed that Tassie water ok to drink from the tap . Parking was difficult need more spaces available . Staff at reception were very welcoming and efficient .