Mercure North Melbourne

The buffet wasn’t worth the money, the bread was stale and they cook up the hot food ie bacon, so if your in a rush I wouldn’t recommend, Our room want the best, the tv didn’t work, the lights flicked on and off in the bathroom

Room was suitable for our needs. Definitely in need of an update as it was worn and tired but it was clean and comfortable.

Our stay was good. Staff were very friendly and helpful. The room was nice and the bed comfortable but the tv was small and there was no fan in the bathroom or powerpoints beside the bed.

Shower was moldy and no hot water. Bathroom had broken taps. Wornout carpets throught all halways. Parking boom perminatly broken. Elivator was missing pannels. Basically its a dump and best avoided

staff were pleasant , needs renovation.

I liked the closeness of 3 major hospitals in an area that is walking distance from each other and public transport ease and dinning options. The room I was staying in could of been cleaner the bed head was dusty and windows were not cleaned. The main window had a Brocken handle and would not close properly. Staff were great and room service was fast and efficient.

Walls were dirty, there’s no PowerPoints near the bed. There’s one on the other side of the tiny room so you can’t have your phone next to you. Expensive for what it was. Only convenient as our child was having surgery across the road the next day.

Dated, tired, run down accommodation. Dull and lifeless. Tap fell off in the shower, dirty, broken spa, bedside lamp not working and capped off (in built in wall). Squeaky bed and a good gap under the door allowing light and noise from the hallway.

The place needs to be renovated it's barely three star quality! What's with the cheap mismatching furniture in the lobby 'cafe'...looks like they put in picnic furniture from Bunnings. Could do with some facilities management training...!

Brilliant

The lift smelt like urine and the carpets needs replacing and the room was very noisy plus we had to pay $27 per night for my car. will not stay there again

Quick easy and convenient, friendly staff and reasonably priced.

Pool etc

Staff were very friendly but room cleanliness was questionable and food was over priced and not very good. Would not eat from here again

Good value stay

Access to Royal Melbourne Hospital, being able to open a window. Mostly friendly staff, hotel could do with a refurbish though adequate

Good service

We found the room to be older but clean and quiet. The staff was very helpful and room service was a great bonus. Food definitely edible. Parking was easy to reach and on the property.

Really poor quality facilities with the restaurant closed for undisclosed reasons.

Was disappointed with our stay here over the past weekend. The property was old and rundown, yet we found to be quite expensive for what we got. The images of the room shown prior to booking didn’t match the room we got which was incredibly tiny for 3 people. The room hadn’t been cleaned properly as there was left over food in the fridge. Needless to say we will look to book elsewhere the next time we are looking to stay in this area.