더 랭엄, 시드니

Most of the regular employees were professional, except one or two. Some of them communicated my request well, but didn't follow up. One of the Chinese employees working on the night shift (around 01-02) at the door was staring at me without saying 'Hi' when I walked in and headed to the elevator, as if a guard were watching an unexpected visitor. I felt it was weird, uncomfortable, and rude. The biggest problem was the housekeeping team. I called housekeeping and came back from the swimming pool 2.5 hours later, but it still wasn't done. And they didn't inform me of the possible ETA until I asked them, which is unusual for me. Later, I asked them how long it usually takes. They said it would take 2-3 hrs. The next day, I called them and went out. When I came back 3 hrs later, I found that making up the room hadn't even started, so I gave up and got into the room. Then, 40 min later, they knocked on the door and asked if I still wanted my room cleaned up. I refused as I was tired. I guess they are contractors, not employees of your hotel. Their service was neither responsive nor professional, and, most of all, unpredictable and disrespectful. I felt your hotel lacked experienced mid-level managers on-site. So it felt irregular in your service. I've never experienced it before for the last 3 decades. However, I liked the location and hardware. And on the last morning, I met a happy-looking man in a suit who carried our bags and processed the checkout professionally.

Miller's point에 추억이 있어서 Langham에 숙박했습니다. 신혼여행이라고 미리 말씀 드렸더니 귀여운 딸기 디저트를 선물해주셨어요. 그리고 매일 룸 청소가 시간마다 있고 근처를 잠시 나갔다 와도 항상 방이 정돈되어있었습니다. 직원들은 모두 친절하고 밝았습니다. 좋은 서비스와 함께 좋은 추억을 만들고 왔습니다 :)

호텔은 다 좋은데 접근성이 떨어집니다. 대중교통을 이용해 많은 짐을 갖고 여행할 땐 비추입니다. 그리고 호텔 조식도 가격에 비해선 퀼리티가 떨어집니다. 그것 외에는 아주 만족스러운 호텔입니다.

Perfect!

작지만 강한 호텔~^^ 왜 평점이 좋은지 알 수 있었습니다~ 택시에서 내리자마자 친절한 응대가 시작되고 로비에 들어서는 순간 좋은 향기와 러블리한 환경, 체크인 카운터의 모든 직원들의 미소와 친절함, 가구와 소품, 비품까지 모두 손색없는 5성급의 편안함과 기품이 느껴지는 호텔이었습니다. 위치가 살짝 애매하나 그보다 더 기분좋은 서비스와 환경으로 보답해주는 곳~ 강력추천입니다~!!!!

Everything about this hotel was delightful! All staff were representing the value of their hotel so well and extremely friendly. Would definitely return next time we visit Sydney. Hopefully construction work out side by the harbour will be completed by then. There was considerable amount of noise starting from 7am. Request for ear plugs if you have sensitive ears :)

천문대와 공원이 가까워 머무는 동안 아이들과 자주 갈 수 있어 좋았습니다. 직원들이 모두 친절하였고, 비행기 도착시간때문에 오전 일찍 갔음에도 여러 배려를 해주어 편하게 여행을 시작할 수 있었습니다. 객실은 넓고 쾌적하였고, 주변에 큰 공사가 진행중이라 조금 걱정했었는데...다행으로 객실에서 들리는 큰 소음은 없었습니다. 다음번에 또 시드니여행을 하게 되면 꼭 다시 머물고 싶은 호텔입니다.

Hotel is very nice and the staff is amazing. The hotel is located downtown in the CBD so parking and valet can be expensive.

Had a 2 night anniversary getaway. we had such an amazing time to relax and reset, everything was great, the room was amazing, bed was comfortable, the pool was great and even breakfast was awesome!! will definitely stay at the Langham again.

Good Hotel , perhaps with a view to the water ould be better , staff is helpful

Great place

We booked a deluxe city king and were assigned room 103 which was a comfortable, clean and beautiful room. However we found the street noise loud at night (perhaps increased due to vivid) and we had an amazing view of a tennis court and the terraces across the road. Disappointed we were below the skyline view and couldn’t be moved due to full capacity. None the less, a beautiful hotel and lovely staff and easy to walk to the rocks.

The best service I have experienced in many top end hotels.

Good place good location!

Great property, great location, great service. Thanks folks

Had the best time there, thank you to the staff for making our stay so special

Everything from the moment we arrived was top notch. Staff opened the doors anytime you came/went, porters were great with luggage handling, and rooms were well serviced. Very spacious rooms and bathrooms. Comfy bed and lots of plugs around the room as well lighting controls makes for a very usable space for longer stays. Having the pool/spa area downstairs is another great plus as it afforded us a way to shower after long flights as we arrived in the early morning prior to a room being available. We also used the pool during our stay and found it very clean and comfortable to enjoy. Would absolutely stay here again next time we are in Sydney!

All good

The suite was spacious and well appointed with all the amenities. The views of the harbour were fabulous.

We had a wonderful birthday staycation at the Langham Hotel. Thanks to all the staff for their excellent hospitality.