The Parkmore Hotel

Being renovated and therefore expensive for its general condition

We had stayed here before and the previous stay was great. Unfortunately this time was disappointing. We arrived to our room to find it had a very overwhelming cigarette smell and cigarette burns through out the carpet. I brought this up to reception and they changed us to another room. The second room was better than the first but still had a lot of faults. There was black mould in the bathroom. There were stains on the walls. The door had been removed from the shower so the entire bathroom got wet when using the shower. The smoke alarm was hanging from the roof and would beep every 3 or 4 minutes. I had staff cone snd look at this, the reattached it to the ceiling and put a battery in it to make it work. Unfortunately now it would go off randomly every few hours until i pressed the reset button. So it would wake us a few times each night. The entire motel was being renovated. There was no mention of this when we booked the room but there was posters up throughout the motel explaining this. We weren't prepared for the powertool and excavation noises every day from 9am to 5pm. The room did not look like the photos. I assume the photos were ove the renovated rooms and we were in a room that was tet to be updated. Location was great and i would stay here again but not until the renovations were completed. I have photos of the defects in the room, like the mould etc but the app ADD A PHOTO button is not working so i can't add them.

Customer service was excellent. Convenient location for 15 min walk to cafes and shops in Brunswick. Property undergoing renovation but did not impact us. Bathroom had a shower in bath so not good for elderly or those with mobility issues. This may change after reno. Easy parking.

It was ok pool was great. But this place is undergoing extensive renovations . So no dinning options no breakfast ect.. No bar.

Great hotel for the cost. Really good location and the rooms are being upgraded. Only spent one night, but would stay longer next time.

They were doing some repair/renovation work during our stay which made the place look less attractive, but over all, a pleasant stay with helpful and accommodating staff.

Mold in the air conditioner, pool closed, gym closed

The property is in major renovation, noise started 730am and on Saturday and sunday morning The renovation was in room 220, I was room 218 so next door room Drilling etc very very noisy I reported this but hotel said because I booked thru Wotif then no partial refund!! So now I know when booking thru Wotif I don’t get normal service

I think it would have been courteous, to inform me that the facility was going through a refurbishment.

Very disappointed with the presentation and cleanliness for the price.

Currently undergoing renovation. It is an old property that is run down and in need of maintenance. A lot of rubbish around the common areas and construction noise during the day.

Smoking area adjacent to reception was disgusting, and the pool was filthy, as was most of the property. Won’t stay again

The room was in a poor state of decor. You could hear all the noises from other rooms. Bed was 2 beds pushed together and as the floor was not carpet the beds moved across the floors. There was zero support in the bed.

It’s a nice decent hotel for a small escape if you want to stay around Melbourne city and affordable too

For the price not the best to stay at. Could get a lot better at other places. Was doing Reno’s which they should email to tell you before staying. Room was tiny for a family

It was a beautiful stay in the hotel. Not as posh but overall comfortable. Their double beds are huge and for a family of four, there's more than enough room for us.

Great place to stay. Tram just onside the door. Zoo around the corner

Somewhere to lay the head and gives what you pay for

I couldn’t have a shower, it wasn’t working and none of the staff would come and look at it, the knob that changes the taps from bath to shower was faulty, I had to resort to washes all weekend because I wouldn’t be able to get out of the bath

The owner was very compassionate and responsive to our unexpected personal matter assisting us with car parking extention. Reported a issue with the shower and this was fixed very quickly.