호텔 골드너 아들러, BW 시그니처 컬렉션

퍼펙트

5층 독방? ㅎㅎ 테라스가 좋았다 구시가지 한가운데 관광최고 역사깊은 곳 아주 만족 함 주차는 약간 어려움

직원들은 매우 친절했고 올드타운 중심에 위치하여 편리했어요~ 특히 그지역 자작나무 조각을 넣은 베개는 숙면하기에 너무좋았답니다 편한잠자리가 여행중의 누적된 피로를 풀기에 충분했습니다

매우 오래된 호텔이지만 관리상태 우수했고 가성비 우수한 호텔임. 주변지역이 좀 복잡하지만 구경거리가 많아 인상적이었음

조용한 마을이었는데 (주말이라 그랬는지, 뭔가 행사가 있었는지) 숙박객이 많았습니다. 아침 식사가 정말 다양하고 맛있었고, 서비스도 좋았습니다. 침실, 욕실 모두 깨끗했고 방도 생각보다 넓었어요. 다만 주차 공간이 부족해서 입구 쪽에 세워야해서 불안했어요.

편안하고 안락함

Immer wieder eine Freude im Goldenen Adler einzukehren! Familiäre, freundliche Atmosphäre, herausragendes Preis/Leistungsverhältnis, top Lage und köstliches Frühstücksbüffet!

Amazing place. Very kind people. We arrived a couple of hours before normal check in, after long trip from Denmark, but there were no problem for us to check in a bit early. Perfect location, and a perfect restaurant.

Very enjoyable stay!

Excellent staff!

Friendly staff, couldn’t be more conveniently placed and the restaurant was excellent

This hotel is in a fabulous location and we had a lovely big room, although the bathroom was rather small. I didn't think the bed/pillows were that comfortable, which stopped me from giving full marks, but I would highly recommend this place, which also served a great breakfast. The German woman on reception every afternoon/evening was also particularly helpful and friendly. Definitely worth staying when visiting this gorgeous city.

Location was nice

Wonderful stay!

Obwohl die Parkgarage für ältere Semester ohne Lift eher mühsam ist. Ds Hotell liegt gut gelegen mitten en der Fussgängerzone

Centralt beliggende hotel midt i gågaden. Rigtig hyggelig østrigsk stil. Første prioritet når vi vælger hotel er at der skal være aircondition. Det var der også men den virkede ikke. Nævnte det i receptionen flere gange men den blev ikke lavet og der var virkelig varmt på værelset om natten. Morgenmaden var ok. Ikke noget ekstraordinært, men der var det man skulle bruge. Rigtig dejlig udendørs restaurant med en meget serviceminded tjener. Pigerne i receptionen var søde og smilende men der var ikke så meget hjælp i dem. Spurgte om at låne et strygejern. Efter 25 min spurgte vi igen og efter 1 time hvor det ikke var kommet, gav vi op på det. Havde rejst i små 4 uger, så meget af vores tøj havde været vasket undervejs men kunne godt bruge et strygejern. Et hyggeligt, centralt beliggende hotel som er ok. Men ville ikke vælge det igen pga den manglende aircondition.

Super hotel avec un décor authentique et rustique. Vraiment très bien situé. De plus, le petit-déjeuné brunch est fantastique et délicieux.

Staff was excellent - friendly and efficient. Breakfast has many options and great made to order eggs and bacon, dinner at the restaurant was one of our best meals, location is amazing and hotel itself is historic!

The hotel was perfect! An absolutely amazing location right in the heart of the city. Plenty of restaurants and stores in the area. Staff was very friendly and helpful

Our stay at this hotel was unfortunately well below expectations. From the moment we arrived, the front desk staff were cold and unwelcoming, which set the tone for the rest of our visit. The most frustrating issue was the air conditioning. The hotel controls the temperature, so we had no ability to adjust it from our room. On our first night—during a stretch of nearly 90-degree weather—the air conditioning in our room was broken. Despite repeated calls to the front desk, the staff offered little help. The only solution provided was for someone to manually turn the system on every 30 minutes throughout the night. This required us to keep calling the front desk repeatedly, even waking up the staff member at times because they had forgotten to switch it back on. It was incredibly disruptive and completely unacceptable for any level of hotel, let alone one that positions itself as accommodating to guests. While we understand that things can go wrong, the lack of urgency, empathy, and basic customer service shown by the staff made a bad situation even worse. I would strongly advise others to consider alternative accommodations. Also, they claim to be a 4-star hotel, however, the only amenities in the room were soap and shampoo. No lotion or conditioner. No bellmen either . Moreover, breakfast was not included in the price and cost 24€/person. The hotel did credit us the first night due to the broken air and moved us to another room, but the situation was already fractured.