Somerset Schönbrunn Vienna

2박 머물렀는데 숙소가 넓은데다 깨끗하기까지 해서 매우 쾌적하게 지냈어요. 리모델링을 최근에 하셨는지 시설도 새것이고 식기도 예쁘고 침구도 관리가 아주 잘되어 있고 모든것이 만족스러웠어요. 트램도 바로 앞에 있어 교통도 편리할 뿐 아니라 버스 정류장, 기차역도 조금 걸으면 이용할 수 있어 이동도 쉽게 할수 있었어요. 첫날 입구를 못찾았는데 밤 12시 지난 시간에도 직원분이 상주하고 계셔서 친절하게 도움을 주셔서 감사했습니다. 숙소 구하고 계신분께 적극 추천 드리며, 한가지 아쉬운 점은 가위를 구비해 놓으시면 더 완벽할 것 같아요. 덕분에 즐거운 가족여행이 되었습니다.

Parking is 39€/day in a garage. That was the biggest drawback. There are several cheaper garages 15-20 minutes walk.

Garage vom Hotel sehr teuer. Von Montag bis Freitag kann man nur mit Parkschein auf der Straße parken. Zimmer sehr sauber, großzügig und schön ausgestattet, alles sehr gut. Straße aber laut, wenn man Fenster aufmacht. Zimmer diesmal zur Hauptstraße, das letzte mal hatten wir eins zum Hinterhof. Das war viel besser. Sehr kinderfreundlich.

Really nice time staying in the family loft. Transport links into tourist areas are very easy. Lack of a reasonable breakfast buffet option is a downside (€18 per person!). At least there is a Stöck about 5 minutes walk up the road for a more reasonable breakfast. It also wasn't clear where bins should be emptied to. But this is a minor gripe.

Everything good except location

Everything was nice execept the kids club : the sodes was broken and most of the toys also. No balls as the pictures we cab see on tue website. Bit disapointed

Location was great, the property is clean and Grace was outstanding helping us check-in. I was going to relax during off hours and watch a bit of TV. The TV went off every 10 mins, which was extremely annoying. I almost burnt one of my kids bathing them; the water goes cold and extremely hot within seconds. Hard to control the temperature. While Grace was nice, her colleague not so much. We had to checkout a day earlier and although we were not asking for and/or getting a refund, her colleague was standing behind the counter pretending not to see me. I walked to the counter after few mins and with a very demeaning attitude she asked “can I help you”. It’s shocking how some people are paid to do their job but they don’t want to do it. Employees like Grace goes above and beyond and those like her colleague kills the team performance.

Lovely stay, please keep international plugs for travellers from USA

Ottima struttura. Posizione perfetta per visitare Vienna in comodità. Appartamento nuovo pulito e molto carino; dotato di tutto. Unico neo: in 5 gg non è stata mai effettuata la pulizia… ma in fin dei conti è un servizio a pagamento.

1. Check-in-Prozess: Der Check-in-Code hat weder mit dem ersten noch mit dem zweiten Code funktioniert. Das führte zu einer Verzögerung von über einer Stunde, was mit Kindern besonders belastend und umständlich war. 2. Zimmerausstattung: Im Zimmer waren zwei Babybetten vorbereitet, obwohl wir für zwei Kinder im Alter von 12 und 16 Jahren gebucht hatten. Zudem war die ausziehbare Couch nicht hergerichtet und musste erst vorbereitet werden. Das hätte bei unserer Ankunft bereits erledigt sein müssen. 3. Fernseher: Der Fernseher im Zimmer hat nicht funktioniert, da die TV-Karte fehlte. Dadurch war das TV-Programm nicht abrufbar, was enttäuschend war. 4. Parkmöglichkeiten: Die Tiefgarage auf der gegenüberliegenden Straßenseite war öffentlich und mit 40 € pro Nacht extrem teuer. Zudem war die Beschilderung sowohl zur Tiefgarage als auch von der Tiefgarage ins Hotel unzureichend, was das Finden der richtigen Wege deutlich erschwert hat. Eine bessere Ausschilderung wäre dringend erforderlich

Spacious room for 5. Would have been better if there is 2 bathroom. One thing all apartments should inprove on is more shelves to put our toiletries in the shower area.

Nice affordable apartment with a small gym that is poorly cleaned. Cleaning is done every four days, but even then, the results are not thorough enough. There are no cleaning supplies provided if you wish to clean on your own. Additionally, there was constant construction noise, and having a car/uber is essential to get around.

Bella struttura, confortevole e ben arredata con tutto l'occorrente (asciugacapelli, bagnoschiuma, shampoo, asciugamani, sapone per le mani), specchio in bagno super tecnologico con led incorporati. Personale cortese e preparato. Peccato la mancanza di un bidet in bagno. Posizione un po' isolata, poche attività commerciali nelle vicinanze. Collegata bene con la metro e stazione ferroviaria da tram e autobus che fermano proprio fuori la struttura.

Very clean and updated rooms. Downtown is a hike though. I didn't realize that it was that far from downtown Vienna

Superbe logement ! Très propre et spacieux. C’est très bien desservi par les bus et tram. Je recommande fortement !!! Merci

Faraway from the city center and the parking at the hotel cost 42 Euros per day very expensive and availability of parkings limited outside and regulated by authorities and need to get parking tickets bouts froFar away from the city center, the parking at the hotel costs 42 euros per day, which is very expensive. The availability of parking outside is limited and regulated by authorities. You need to get parking tickets from a tobacco shop or petrol station, and you are eligible for only one ticket, with a maximum duration of one hour and a half.

It was perfect. The hotel is new, clean, confortable and very friendly.

It was amazing. Staff was incredibly kind and helpful. Room was clean and in great condition.

Clean and executive facility

The room was clean and well-maintained, with everything necessary provided, which was great. However, the tissue box in the room was empty, and the key card that should have been prepared in the room was missing. As a result, it was difficult to turn on the lights initially. I think an inspection of the room before guests are shown to it is necessary. The location was in a quiet area, and it was easy to access the city center by metro. Although it takes just under 10 minutes to walk from the metro station, there’s a tram stop right in front of the hotel. There’s also a kids’ play area, making it a great choice for families with young children. We had a very comfortable stay.