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Noise from club down stairs - moved rooms at 2230 with an 8 year old who was in tears

Satisfactory

We’re on bicycles visiting from Australia. The staff were welcoming and incredibly helpful ( especially Chubu , sorry for the spelling) Everyone went out of their way to solve an issue that arose and we were overwhelmed by all the help we received. The rooms were comfortable and quiet. The restaurant was fantastic catering for our intolerances . Highly recommend this hotel.

It was a wonderful stay. The service was excellent. People were very kind and helpful.

Til å være et internasjonalt hotell, er det overraskende mye som mangler; Drinker i baren var dårlige. Uteområdet ved bassenget og restauranten manglet all sjarm og hygge - fullstendig sterilt. Bassenget er lite, og det er gjort veldig lite for å sikre skygge. Utvalget til frokost er lite og dårlig (mangler for eksempel elementære ting som rene juicer, som appelsinjuice). Forespørsler til resepsjonen om diverse normale ting ble ikke fulgt opp før etter mange forespørsler og mas fra vår side. Det tok dager å få i orden. Renholdet er veldig bra, både på rom og i fellesarealer. Det verste er å at min kjæreste med annen hudfarge ikke ble respektert av personalet (gjelder mange). Det er dypt skuffende.

Decent place, clean and comfortable.

Everything is great about the hotel. I enjoyed my stay.

Terrific option in Gaborone. As good as it gets!

front desk staff were very helpful and friendly. Security is very excellent. I liked the restaurant; the food was up to a point and very delicious. The hotel parking was on point and very good accessibility to the hotel lobby. The surrounding area is very clean and the city of Gaborone by itself is very clean. We felt very safe and welcome. If coming back to Gaborone, I would definitely like to come to this place again. Hertz car rental is at the hotel vicinity.

Excelente hotel. Bem no padrão da rede Hilton. Quarto grande, moderno. Restaurante do hotel bem caro e demorado.

Very comfortable stay.

Exelente

In the heart of CBD, close to BITC and Riverwalk Mall. Great road infrastructure to get around the city and out of the city close to the airport. Perfect location!

Everything about this hotel is excellent Friendly staff Very clean environment Staff very professional cozy hotel with amazing food Location of the hotel is good as well

The staff were always willing to assist, as needed, in a timely manner. No matter how all the request, they were always there with a smile to help. The resort is also well kept which important considering the other resort options in the neighboring areas.

Everything was excellent

Good stay with good food. Overall a great business hotel.

The most impressive aspect of the hotel was the friendliness and professionalism of everyone we had contact with during our stay at the hotel.

Hôtel propre et récent, au centre de Gaborone. Cuisine de bonne qualité et personnel courtois. Wifi avec un bon débit. Séjour agréable.

For the best accommodation for business travel in Gaborone, the hotel seems to have relaxed in its effort to keep on top. Housekeeping is a chaos. They tidy the bed but don’t put shampoo, body wash nor coffee. You have to ask for this everyday. Instructions for early breakfast for guest observing the month of Ramadan has to be repeated everyday. Lifts not always working. TV channels not working. My worst experience ever in Gaborone. I don’t think I’m going back to this hotel in the near future.