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We generally stay here while we’re visiting the Shakespeare festival. It’s neat and clean and convenient.

The place was lovely. Staff was great. We got the manager's parking spot. Will stay again.

Very unique space. Large inviting and fun. Great decor, friendly staff. We will be back.

Key opened room but not hotel door or parking. Promised another one but didn’t get it till next day and it had the same problem. A lot of stairs up to room and in room and no help with bags. Hot in room and air conditioning didn’t cool it. No hotel staff. Bar and restaurant staff very busy and don’t have access to hotel resources

Great location for downtown .

Nice, clean, convenient. Unique, original rooms.

Perfect spot for an overnite stay during the festival.

All good except for lots of stairs both getting to and within the room. Also car had to be parked a few blocks away. Only a problem if, like me, you had an injured leg.

No complaints. Will book again

I liked that the loft sleeping area was separated from the kitchen and work desk downstairs. It was convenient to order food from the on-site restaurant below.

Not particularly accessible for those who need a cane or walker.

Many returns.

Perfect layout for a teen and adults. The loft provides privacy but you can still communicate easily.

Somehow I didnt know these were loft rooms. 3 flights of stairs, a bit more than I can handle.

The only less than amazing part about our stay was the parking was across the busy main road with the cross walks a bit far when carrying bags. Everything else was amazing - room, team, food at the restaurant, location!

Our stay was extremely enjoyable. The only complaint we had was wth the housekeeping. The bathroom was not swept or wiped down during our entire stay (6 days). The bed linens were only changed once & only after we requested it. Coffee cups were not usually washed, just put in the sink. Perhaps housekeeping staff are inexperienced but better training would elevate that.

ppointed loft. Good internet access. Very good restaurants below and nearby,

The rooms were amazing and modern.... Great place to stay

From check-in to checkout everything was perfect. Had lunch downstairs. Service was excellent, food was delicious. I have stayed at this property many times over the years, but the renovated rooms are really great.

Feather pillows kept us all up all night. Allergies. Would have been nice to know.