컴포트 인 & 스위트

Clean hotel

The hotel was very clean and organized. The staff were friendly. The biggest issue that affected my stay was their policy about dogs Not allowed to be alone in the hotel room. This almost ruined our vacation. I have never heard of such a policy luckily we found a few restaurants that accommodated dogs otherwise we wouldn’t have had a family meal together on our vacation as well as limiting other family activities. It was incredibly frustrating. There was no manager to speak to on the weekend. I couldn’t cancel. Expedia tried to help but couldn’t. I don’t think I can return unless they change this policy or I leave my dogs at home. The whole point of choosing this hotel was because they allowed pets but I didn’t think I would have to stay in my hotel room with them. Otherwise the staff member at the front desk was very friendly and helpful. The hotel is clean and the rooms are a great size.

The new coffee machine makes good coffee but it takes so long when the hotel is busy. So frustrating!! During peak season and weekends it is 300$/night. A second coffee machine is essential!!

Our whole family (6 kids across 4 families) all chose this hotel for the pool. We showed up after a long drive to get here to find out the pool was close, despite being on the phone with them the day before with no mention from staff. Nothing on the website said the pool was closed. No effort to offer discounts or process or procedures in place to notify guests that their main amenity is out of service. Will not stay here again for that reason, despite the fact that it was clean.

Clean room. Good parking

Pool was closed for maintenance but overall hotel was excellent. Friendly staff, happy to have a waffle breakfast, room was good. Shower could've drained faster but no big deal.

Great location in Goderich.

Hotel is convenient to restaurants and attractions, very clean room and lobby, staff is kind. Definitely be back again.

Overall stay was good, all the typical amenities. Breakfast included with standard options. Nice in lobby lemon water & cookies are offered throughout the day. Under Two EV charging stations with easy QR code that takes you through all the steps, full charge is approx 1.5-2hrs. 10 min walk to Goderich Town Square. Easy short drive to beach. Great central location.

Very clean. Staff was friendly. Air conditioner was a little loud, but otherwise place was nice and clean.

Room very clean, great breakfast, free parking, There was a vent in our bathroom. You could hear loud people’s voices all night long through thar vent in our bathroom. Finally at 4:26 am, I called the front desk to see if they could ask the people to be quieter. She said sorry, when someone comes in, in about an hr, I can ask. There was bumping on our ceiling and very loud women/men that never respected others. Very disappointed. We were travelling through. The morning girl said she could offer a discount, but couldn’t because I booked it on Expedia. Now I need to deal with Expedia. Very inconsiderate groups in the hotel, very loud. Not a good night sleep. Lovely hotel. Front desk staff at 4:26 were not at all compassionate or willing to help address the loudness in the middle of the night. Hotel said I needed to speak to Expedia. Have not heard anything from them. Very, very disappointed in the outcome of the nights sleep. Elly

Pool not open. There are never any towel bars. Extremely annoying. Wouldn’t it be cheaper to install bars so guests could hang towels up and maybe you’d save laundry costs in the long run.

Maintain the current standards, breakfast could have more options.

Great location, great breakfast, sadly the pool was closed for maintenance and we didn’t know that until we checked in, so not having advance notice of that kind of sucked. My son was looking forward to swimming. Otherwise it was a great stay.

We have stayed here once before back in 2020 during COVID when there were plenty of restrictions (No breakfast, no pool, masks) WE loved Goderich and wanted to come back. WE chose the Comfort Suites as our best option. When we arrived this time we were informed the pool was closed - this after a trip to St. Jacob's in February where we were informed the pool was closed there, as well. Why can't these closures be posted on EXPEDIA when a person is booking??? Expedia is dropping the ball here. What a disappointment X2!!!! WE booked both times expecting to have a pool available. Also, the WIFI at this hotel was terrible, slow and at most times useless. The TV options were bare minimum at night. Surely the hotel can provide better TV options?? Furthermore, our rooms dead bolt lock didn't work at all. After unpacking, who would want to gather up and move to another room. We bit the bullet and jerry-rigged a solution. So for two nights for a premium price we got far less than premium service and amenities. WE are very disappointed. Having used EXPEDIA for many years , as a loyal customer, we are feeling a little ripped off in 2026.

Great stay. Staff is very accommodating.

the fact the pool was out of commission, no courtyard to sit in, was disappointing, especially when charged in full. breakfast is ok, nice touch on cookies and lemon water daily in lobby. front staff could be more helpful especially the supervisor. parking is convenient and location is great. rooms were very clean and cleaning ladies were very courteous.

Clean , strong air conditioning during a very hot humid day... staff was so helpful.. great parking lot , nice pool area... this is the place to go, if you ever stay in Goderich.. it is worst every penny

Friendly and professional staff. Buffet breakfast was great, you can make your own waffles 5stars

Very friendly staff، clean and quiet place to relax، Very good and del.icio.us Breakfast، close distance to all Activity place and beach