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I arrived to check in and there was a man speaking with the hotel staff. He was upset because his room card wouldn’t allow access to the breakfast area when he was told it would.keep in mind it was 7:50PM and he and the other parents were just looking for a place to socialize. He and the staff went back and forth for some time about the issue - she kept apologizing for the inconvenience but said management wouldn’t allow them to congregate there, etc. he began to get angry, calling her a liar. He began yelling at her about her lying and even said “god damn” at one point until she went and unlocked the breakfast area for them. I gather from the interaction he is here with a hockey team. When she came back, she was on the phone with her manager on speaker. I heard the entire conversation. Once she wrapped that up she was visibly upset but was not kind or polite with me and didn’t apologize for the wait or what I witnessed. It was extremely uncomfortable and did not make me feel good about staying. I feel for her, I do not feel that man should have treated her that way but she should have been professional enough to be friendly with me afterwards.

No security. Two senior boys soccer team were running, screeming, knocking on doors until 3 oclock. So coach or parents. When the coach showed up, he was in the hall with the kids during the night. I went to the lobby at 1 oclock, 1:30 and 2:30. She didnt know witch room the coaches were. She couldnt do anything except talk loudly to them in the halls. We didnt sleep. The doors let all the noise through. At one time, the boys forced themselves in one the our girls room. Another one put bis foot in the door to keep them from closing it.

Room was clean staff was great breakfasts was cold

Hidden between a car dealership and another

Geeat

The room was recently renovated and quite comfortable.

Clean rooms and very nice staff

Everything is was great

Very nice room, good breakfast, friendly staff

Quick check in. Nice updated rooms.

Clean quiet modern and great staff

Great service

Tout était parfait. Seul point négatif, nous avons dû payer un supplément sur place alors que partout ailleurs aucune surcharge n'a été demandé.

Tv didn’t work

They were happy to accommodate last minute booking.

Check in was a little slow

The night auditor went above and beyond after we got there and realized that Orbitz had booked us for the following week. Kudos!!!!

The stay was good. The breakfast was very disappointing. There was the waffle area. good. and then 3 cereals and breads/muffins. The eggs and bacon, were hidden in a small room at the back. Had no idea it was there until I saw someone else have eggs. I went to go get some. The lady dished it out. I asked for less eggs and an extra strip of bacon. I was given no response, she handed the plate to me and stared at me. It was bizarre, a little cheap and lots of food waste.

Clean hotel & comfortable room. Happy with the condition of our room.

Very clean and friendly