페어필드 인 & 스위트 바이 메리어트 구엘프

We were not told that the pool was unavailable until check in. That was the main reason we chose this hotel.

Pool closed despite advertisement that it is open

Great hotel

The pool and hot tub closed. The whole facility smelled of very toxic glue.

Staff were lovely. Perfect for staying one or two nights.

Booked this hotel for the water slide and pool and was notified days before that both were closed. Non refundable and no compensation.

Fantastic big hot breakfast options, friendly staff, quick check in and check out. Booked here for the pool with slide and hot tub but they were all closed for maintenance during our stay -was not offered a better rate for our stay. Room was spacious and bed was comfortable. Stay was quiet, temperatures were great. Things are clean, internet was fast enough. Checkout was a matter of putting the room key on the counter and they take care of everything I suppose, except I need a receipt to submit and don't seem to have one.

Was beautiful and friendly was super disappointed the pool was under construction, it was one of the main reasons we booked there.

Hot tub and pool advertised were closed and under construction

The chair was already broken in the room. And, they said they will set the room for bday theme but nothing was done.

Rooms were clean. Lots of choice for breakfast. Easily accessible.

The pool was closed and there was no notification when booking it was not open. Was one of the main reasons of booking this hotel.

There was no indication ahead of time that the pool area was under renovation. That was a very big factor in my decision to stay there. It was very disappointing. I will not likely be back or recommend to others. I thought it was very deceitful.

We enjoyed our stay

Horrendous experience with this place. I’ve never left a review like this. But we weren’t notified that the pool would be closed during our stay; nothing was posted either. When I explained this less than 24 hours of booking the staff were not accommodating and the manager never made an effort to reach out when I asked to speak to one. They transferred me to another hotel that they selected and wouldn’t let me choose to be with my family when they booked somewhere else. They were rude to the Expedia staff when they attempted to reach out (not answering the phone, taking days to get back). The difference in money from what I paid them to the new hotel they kept. Just really disgusted in this level of customer service… nobody wants to be a Karen but people should be aware of their service they’ll get here. In a world like today it doesn’t hurt to have some common decency and respect either. Last time I’ll stay at a Marriott.

We stay here for the pool & slide and it was closed and we paid the full rate

Parking was plentiful. We were there in the winter, so we can’t comment on air conditioning. The pool and hot tub were undergoing MAJOR repairs, so that was disappointing, but we were offered the use of a pool at another hotel in town with whom they had made an agreement. The rooms were clean.

This hotel oversells rooms and just books you elsewhere, telling you hours before checking time. This was highly inconvenient and caused me to have to book travel. They don't keep their inventory updated correctly. They were very adamant about not helping me at all.

Pool was down which was a bummer. Clean place though- not very much around this area. It seems to be an industrial park.

Room was clean, complimentary breakfast was great, only downfall was pool was open to adults and children the entire time when i personally would have had adult time only in pool area after 7 pm.