Four Points By Sheraton Gatineau-Ottawa

So far no pool , and heating is noisy .

Here’s a tip: I think having a portable wheelchair for injured or disabled guests would make it more convenient for both your staff and guests. I had a broken ankle, and even without the wheelchair, your staff very kindly - and humorously! - figured how to wheel me in and out of the property on a baggage cart. I’m very grateful to them for their help and ingenuity.

Always a good spot if you have something to do in Gatineau. Nothing much around but hey, sorry, it's Gatineau.

Le buffet déjeuner est cher pour ce que c'est, mais le personnel est super.

Parfait!

Perfectly fine, generic hotel. The room was clean and spacious. However, the room was super dark, even with all the lights turned on. And very loud... The heaters were clicking all night and I had to unplug the fridge to be able to sleep.

Happy employees on staff.

Je ne comprendrai jamais pourquoi les cartes de chambres et les chek in ne sont pas préparés à l avance à cet endroit . Dans tellement d hôtels tu arrives donne ta carte de crédit et tes clés sont prêtes . Cet endroit recommence la liste de questions et le chek in est interminable.

Overall a good stay, unfortunately, we had 2 doors to the rooms next to us. We could hear so clearly the discussions in the next rooms, one of them came back from a dance party and talked till 1 am, the other where more like us and needed to wake up around 6 am. So not really good nights of sleep. Staff at the restaurant and cleaning staff really nice. Staff at the reception where a bit less accommodating, we stayed there for an event where we had to stay a a booth, the Dealer's room closed at the same time we needed to get our car out of the parking lot or we would need to pay 18$ more. We ask if they could accommodate us for 1 more hour and the staff only told us it would depends on the person working the parking at that time and they couldn't confirm with us if we would need or not to pay more for the maybe one hour more (depending on the time to undo the kiosk), Except for that, a good place to stay, easy to go to the Conference Center.

Large room, very clean.

The staff was very welcoming and helpful throughout my stay

The room I had was very spacious and clean. Right next to the event I was going at (I could leave my coat at the room which was great !). Only suggestion I would make is that it would be great to have a microwave IN the room and not just at the entrance of the hotel.

Il était mentionné pour les bornes de stationnement pour les voitures électriques, cependant, cela est à nos frais et nous devons télécharger une application, aucune note à cet effet.

Très peu de magasin

Super propre et les employés(e) étaient tous très gentils. Nous retournerons très certainement merci pour le bon service

Good

Clean and comfortable

Perfect for the price.

Only complaint is the size of rooms and the beds. They were smaller than a double. My family of 4 barely fit in the rooms. Staff were fantastic and location was great.

Our stay was most excellent! The hotel was quiet, rooms were clean, beds were comfortable, and food was delicious! Definitely going back.