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Great location walking distance to town and market. Clean well kept hotel. Friendly staff I will return

It was not worth the money we paid to stay at this property. Here are the issues: 1. They made us go in hoops on check in. We had to wait way beyond 4 pm to check in. It took the check in clerk 30 minutes just to check in as she could just not figure out the process of checking in. 2. There were elevators and my wife having had her surgery could not carry her bags upstairs. This should be highlighted to customers when they are booking the place on Expedia. The staff at check in did nut prices any help to take up the luggage on three flights of stairs. 3. On Sep 12th when we were having a dinner at a far off restaurant I got a call at 8:35 pm from the hotel clerk that there would be a power cut off from 10 pm till 4 am. Our phones were all discharged and both my kids had to work on important stuff. We had to rush and finish our dinner and drive back to hotel so that we could get the homemade charge led a little bit. The hotel staff should have informed us well in advance and also it is appalling that after paying $1100 for two room per nugget there was no back up power in the hotel. I have never seen a hotel for that kind of money that there is no power back up. I feel cheated and it feels like Expedia does not do a proper job when enlisting hotels. 4. The room cleaning service was very casual. We were there for three nights. Even towels were not changed on two nights. Bed sheets were not changed. We would come back to the room tired and see that a very shoddy job was done

We arrived with a toddler and a baby. They put us on the second floor when we had a stroller, but there is no elevator at the hotel. One night, the cleaning staff did not make our beds, replenish the empty toilet paper, or replace our dirty wine glasses (they only emptied the garbage).

For two nights stay in high season , rates are too high ( in our opinion)for what you pay for, bang for your dollar, was slightly disappointed, clean though (positive), shower was not draining properly, coffee maker had a mind of its own, restaurant was okay, good location from the main shopping area in Ganges

The only feedback I can give is that despite cancelling my booking within 30 minutes Expedia was not able to get any response from the hotel with regard to any type of refund. We were in a tough situation with a broken down car but apparently the hotel does not consider extenuating circumstances which is extremely disappointing

Expensive, not particularly good value for money, but little else available on a weekend in Salt Spring in August. Staff friendly and helpful, though, allowed us to leave bags off in the morning before our stay.

I liked everything about it. The restaurant connected to hotel was a bit expensive. I got the Caesar salad only for dinner and it was $11

What a great place to stay when visiting Sslt Spring Island. Conveniently located but quiet. Overlooking a harbour. Nice staff. Can’t recommend more highly!

This property was conveniently located but was very overpriced. The first room they gave us was terrible and not what was pictured when booked. They moved us to a better room with a balcony but it overlooked the parking lot. It didn’t appear to be busy so for what we paid a room facing the harbour would have been nice. Staff seemed friendly and we were given a treat bag upon arrival.

Trip was good I should not have to write much more than that.

Very helpful and pleasant staff. Sincere and not fake. I liked that. Balcony overlooking harbour was spacious and comfy. The carpets in the hallways need some work but other than that would absolutely stay again. Thanks Guys.

I feel the hotel was way over priced for what was there. The service in the restaurant for breakfast was not great,the waitress was more interested in her phone than us waiting to be seated. Again for the price per night yall gotta pick it up a notch or drop the price per night.

Fantastic stay in a beautiful King room on the 2nd floor with a view of the harbour. Walking distance to Ganges, free parking, super convenient stay for our little 1-night island getaway.

Nice clean hotel

Clean room. Restaurant and bar on-site No issues

Beautiful space close to town. Friendly staff and good restaurant on site!

Very nice welcome gift. Peaceful. Lots of parking.

Great hotel. Modern. Excellently maintained. Great staff. Convenient location

Great room with a large balcony and an incredible view of the harbour. Perfect location.

Room was clean and spacious. Live entertainment was spectacular, so much fun! Nice view and location was great!