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I had my room booked, and was contacted earlier in the day about what time I would be checking in. Considering check in was 3pm and it was only 1pm at this time, I explained I’ll be there after 3pm. Later that evening, as I’m on my way after visiting family for the holidays, I get a second phone call asking when I would be checking in. I explained I was on my way but it was the holidays and I was visiting. I think it was highly unprofessional to be contacted not only once but twice wondering when I was showing up. I’ve never had a hotel do this before. Then, I call from my room to the restaurant & the phone doesn’t work. I call back on my personal phone and am asked to hold. I wasn’t even put on a real hold, someone just set the phone down as I could hear the chatter still. 7 mins later someone hangs up the phone. I called back, explained I was just hung up on. It wasn’t until my fiancé went to get our food did we get an apology. Yes, the girl who answered wasn’t the one who hung up as a guy had answered and asked me to hold, but as a business, all staff need to be aware that you apologize on behalf of other staff sometimes. What I thought used to be one of the best hotels in antigonish gave me the worst experience.

Rooms are ok

The manager was rude. The rooms are fine, cleaniness may not be up to some people's standards

The room was clean and well maintained. The breakfast was very good. The location is central. The staff were very helpful, friendly and easy to work with.

Friendly staff,comfortable room

Staff were all very courteous!

Fair price, nice, clean and comfortable room. Staff was helpful and the brunch in the restaurant was really good!

Convenient location, nice rooms, friendly staff.

Staff were friendly and efficient. Stay covered all our needs

Yes

Room was tired.

The Select Plus King Room (a huge joke) was not up to standard at all. Paint on bathroom door was peeling, chipped, and the metal grate on the door was thoroughly rusted, the wallpaper was bubbled and peeling off, metal shower rod rusted everywhere, black scuffs on walls, bathtub enamel had black scratches, towels were dingy, room felt dirty. I can't believe this passes as acceptable! The only thing this hotel has going for it is that it's on Main St., which makes it easy to walk to shops. Other than that, I do not recommend staying there.

Beautiful room great restaurant and breakfast was wonderful

Breakfast & staff were great, but the bathroom smelled of sewage, and the condition of the room felt tired.

All good!

The front desk staff were very accommodating and polite, including offering to lift my bags in from my car. When we entered the room, there's where our main concerns and complaints reside. On the walls, poorly repaired and maintained on top of weird stains. The mattress was comfy, but there was numerous stains on the pillowcases, and blankets. Entering the bathroom, the rear door of the bathroom was really rusted. For what we paid for the room, we thought it would've been some quality, but my S/O didn't feel comfortable to reside nor sleep in the room. We also could hear some of the co-occupants of the hotel, but that's being a bit nit-picky. The all-included breakfast the day after was really good, including offering GF options with GF bread which tasted really good, and the staff again were amazing. If they can greatly improve the rooms quality and cleanness, we would've recommended this hotel, but it made us want to leave rather than stay as soon as possible.

Hotel was nice but the star was the Main Street Cafe. Excellent service and outstanding meals.

This property was quite dirty. The lobby and staircase to the rooms was littered with dirt and had not been vacuumed in some time. They do not have an elevator so my husband had to carry our bags up two flights of stairs. The rooms are surface clean but require a deep cleaning and an overall refresh with new floor covering and paint. We wouldn’t recommend staying at this property.

A good place to stay in Antigonish. Within walking distance of restaurants, shopping and university.

Room was OK.