판 퍼시픽 토론토

Good

I stayed in this hotel for 6 nights for my business trip and on the first day I had bed bug bites all over my two arms. Changing my room was easy but I had to strongly fight to get all my laundries done. And after all they said there were no bed bugs when they inspected and are on sale without any extra sanitizing process. Very disappointed

Good

Good

Good

Nice to stay

화장실이 깨끗하고 천정샤워기는 있으나 핸드샤워기가 없어 불편했습니다. 침구는 깨끗하고 청결했으나 바닥 카페트와 케텐이 낡고 찢어져 있어서 깨끗하지 않았습니다. 전체적으로 가성비는 좋았으나 오래되고 낡은 숙소였습니다.

I had a terrible experience at the Pan Pacific Hotel in Toronto. I was in the city for surgery and checked in clearly bandaged and in discomfort, arriving only 20 minutes before the “official 3pm check-in”. Despite my condition, the front desk clerk showed zero awareness or compassion, simply telling me I had to wait until exactly 3pm for my room. Once I did get checked in, the problems continued. The elevators were a nightmare—many weren’t working, and wait times were often 30–40 minutes just to get upstairs. They’ve responded saying that there’s always 2/3 elevators working, it’s not true, they’re lying. Inside the room, the walls were paper-thin; every door opening and closing down the hallway echoed loudly, making it impossible to rest. To top it all off, when I entered my room, the “welcome” message on the TV wasn’t even for me—it had someone else’s name on it. Between being understaffed, poor service, and broken elevators, this was hands down one of the worst hotel experiences I’ve ever had. I would never stay here again.

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They had a problem with checking people in because the system was not excepting payments, no fault to the staff or hotel. There were also priblems with the elevators so it took a little longer than usual. They used to have several disabilty parking spots out front, now down to two, for a hotel this size you would expect more, they used to but they were painted over saying no parking. I have been staying at this hotel when it used to be called the Prince hotel so i am not new to it. This stay was a disappointment unfortunately, im not sure uf it was kids running down the hall at 10 p.m. or dogs, was in the 3 story part this time never staryed there always the tower, will not stay in that section again.

Good beds

The hotel is near a variety of restaurants. It was easy to get either a taxi or ride share options. I visited one of the two in house restaurants and it was good quality and service. The room was comfortable and had an updated bathroom/shower. Overall quiet place to rest.

Had parking for larger trucks and buses

Amazing suite. Lots of room. Great staff. Great food in lounge. Swimming pool, hot tub.

This is not the standard we expected of a Pan Pacific hotel. The windows in our room were absolutely filthy. You could write your name in the dirt on the window. The patio paint was peeling. The patio deck floor hadn’t been swept in some time. It was quite simply very dirty. The walk to the elevator from check in was at least the equivalent of a city block. The elevators were dated. The room and the whole property are very tired.

Check in staff were efficient, friendly and professional. The view was amazing from the 21st floor overlooking downtown Toronto in the distance at night.

q

Liked the outdoor area. Did not like no food or beverages allowed in pool area.

The room was well appointed, clean and excellent. It was noisy though - motorcycles roaring by and some ding dong bashing annoyingly loud metal containers at 5 in the Am ruined the stay. No pen? Cheap. You have to pay for parking. It's Ok but no winner.

Very large upscale room.