팬 퍼시픽 밴쿠버

깔끔했지만 전체적으로 낙후되었고 컨벤션과 붙어있어 어수선한 분위기 입니다. 조삭은 가격 및 팬퍼사팍 아름대비 상당히 부족한 수준입니다.

호텔스닷컴에서 silver 회원 혜택 50$을 호텔측 거부로 주지않았어요. 호텔스닷컴 차원에서 보상을 해주긴했지만 그것때문에 이호텔을 예약한건데 실망스러워요.

밝고ㆍ전망좋고ㆍ편안하고ㆍ부대시설도 깔끔하니 모든것이 좋았어요~ 다만 수영장이 너무 작아 아쉬웠어요~~

The staff was kind, and I was impressed by the clean room. Although it was a bit disappointing because of the rain, I was very satisfied as I could still enjoy the pool. The view was amazing, being right in front of the harbor.

담당 직원이 너무나도 친절했습니다 그는 나한테 최선을 다해 친절한 태도로 서비스를 해줬습니다

체크인할때 포론트 직원의 태도가 매우 딱딱하고 사무적임. 중요한 내용도 설명이 불친절함

Clean and nice staff. Love to go again

The view

Nicht so gut wie erwartet. Es sollte unbedingt ein Pan Pacific sein, da wir in Singapur die besten Erfahrungen in einem Pan Pacific gemacht haben. Aber Vancouver kommt an diesen Service bei weitem nicht heran. Das Zimmer zum Hafen war groß, sauber und der Ausblick wirklich toll. Aber inmitten der ganzen Kreuzfahrt Schiffe haben wir uns nicht wohl gefühlt. Man hat den Anschein das Hotel kümmert sich nur um die Verwaltung von Koffern der Kreuzfahrer. Bei der Ankunft an der Hotelzufahrt keine Mitarbeiter die einem den Weg weisen können. An der Rezeption lange Wartezeiten und keine Hilfe bei einem Parkplatz. Das kann sie uns auch nicht sagen wo man parken kann, war die Aussage. Weiterhin war auch das Zimmer um 16:00 immer noch nicht Bezugsfertig. Der Check out wurde von uns rechtzeitig über den Fernseher durchgeführt und die Schlüsselkarten wie gefordert im Zimmer liegen gelassen. Trotzdem wurden wir per Nachricht angemahnt doch endlich auszuchecken. Dann ist es für Europäische Verhältnisse unverständlich in einem Hotel dieser Preiskategorie in einer Badewanne mit Duschvorhang zu duschen.

Our room was amazing

Best part of the stay was the view and the valet. Everything else was quite lackluster and poor quality. Room service breakfast was pre-ordered. It arrived cold and was barely edible. Very poor quality food, poorly seasoned, we largely didn’t eat it and opted for leftover cold pizza instead. No help, remorse, or offer of refund or compensation when mentioned to the front desk. No refrigerator in $1000+ per night room. Unacceptable. No bag and poorly cleaned ice bucket in the same room. Over 2 hours to receive a replacement bag from housekeeping/front desk. No comforter kept in room for pull/out sofa. Chairs around the room’s dining ron table were old and worn out—felt like we were going to fall through them when sitting at the table and trying to eat. Shower head was awful—no pressure and difficult to take a shower. Lots of long hair from previous tenant found in the shower, on floor of the hotel room, on “clean” towels, etc. Would not recommend staying again. The price for the view of the bay is simply not worth it. Quite honestly, they should be ashamed in the poor quality service at the front desk, the kitchen, and the cleaning crew. The valet service was exceptional. Cole and team are great and worth every penny.

Shabnam at front desk is a gem Bellmen are awesome Panoramic room views are amazing Short walk to gas town

Good

Ensure hotel has full size wheel chairs available for handicapped use.

Beautiful corner king room overlooking Stanley Park, Lions Gate Bridge and water. Great property and location!

Every thing was great

Beautiful area, very convenient for cruisers ❤️

Nice place to stay and Conveniently located to the port . Shower was broke and it took forever to get a room . With the amount you pay they should have rooms ready or at the very least have something to occupy your time while you wait . Especially since they know you’re getting off the cruise at 9 am you should not be stuck seated in the lobby for hours with nothing to do.

Great location and views.

We stayed one night. The hotel and staff were amazing. We had a view of the harbor. We were able to swim in the pool up to 10:00 at night. The check in was easy and the bell staff were so helpful and responsive.