Quality Hotel Dorval

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Parfait

It was perfect for an overnight before taking a flight

La principale raison qui m’a poussé à choisir cet hôtel est leur service de navette gratuite. Franchement top ils font un passage chaque 30mins donc il y a pas à s’inquiéter. Et si vous avez besoin d’aide pour vos bagages ils vous aideront. L’accueil était top que ce soit le service de jour ou de nuit, vraiment à l’écoute ils m’ont laissé une belle impression. La chambre était grande et confortable il y avait tout ce qu’il faut sauf la patte dentifrice. Aussi j’ai voulu prendre un bain mais le bouchon laisser passer l’eau. Aussi le restaurant ferme très tôt donc vous allez devoir passer une commande de l’extérieur si vous arrivez la nuit.

Cheap and great access to the airport

Réservation de dernière minute et navette de l'aéroport

I did not enjoy struggling to get my suitcases inside. I had the shuttle service from the airport and the driver just took out my bags and walked away. There was a long set of stairs to get over. He didn't point out the very narrow ramp off to the side that I didn't notice at first. I'm 74, so this was all a little difficult. After check in I was told there was a buffett that was great. That was the only food choice. I had no choose but to get it. I was to inform the person on the desk that I was taking this option, I did wait for quite a while to speak to them so decided to eat and check with them after. This didn't go over well. I was confronted by two different people to tell me, not in a nice way that I hadn't paid. I said I was paying on my way out. I was told my a very young woman that I should excerise more patience next time. The buffett was around 32.00. It was served with cardboard plates and utensils and was very mediocre at best. I wouldn't recommend it. The room was fine, the bed very comfortable. The next morning I checked out, not very friendly, no asking did I enjoy my stay, etc. It had snowed so the trip down the slushy ramp with my suitcases was treacherous to say the least, all the while the shuttle driver stood there watching me struggle, which left a very sour taste in my mouth for sure. I paid 192.00 for that kind of non service . Also, I waited in the cold because the driver didn't see me the first time he came, he was at the end of the line he sai

Airport shuttle was convenient. Room and hotel were fine for stay between flight connections.

Propreté de base. Chambre peu insonoriser. Stationnement très enneigé pour le park and fly. Les murs de la chambre étaient sales. Au moins les draps étaient propres.

Tout est parfait

Horrible experience

Nothing

At check in, Front desk staff apent 5inutea typing on.pc and completely ignored me. Room was dark, outdated and jad a smell to it. Something between a moldy basem and a shut in locker room. Dinner choicec was a 'buffet' of hotdogs, boiled corn and broccoli, and reep fried chicken for $27!!! Finally,the bottom floor was off limits and they had a security guard seated outside the hallway, that was draped in plastic! Were people being quarantined there? No one said anything to me at check in. Worse hotel experience ive ever had in Montreal. Will not ever stay at a Quality hotel again.

The parking is very bad. There is a gate you pull up to and push the button for a ticket but no ticket came out. I pushed the intercom button about 20 times and no one helped me. I had to pull back over to the lobby area. The front desk lady said she didn't see me waiting there on the monitor because she was too busy. We parked by the side door but when we got there it was propped partially open and blocked by snow so we had to walk quite a way to get back into the lobby area. It was only minus 15 degrees out and we are physically capable but not everyone is like us. When we finally got to our room there was a nasty stain on the wall and the ceiling was partially painted above the stain. Not sure if someone was killed in that room or what? Highly do not recommend.

Front staff were super kind and helpful!

Lots of noises all day long and even at night was hard to have a good sleep

Shuttle service

Le déjeuner continental devrait être plus garnis car il y a un peu d attente pour les plas chauds

The registration system went down causing a delay in getting the room, otherwise went smoothly.

Parking is complicated.