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The stay was great, the property is quite charming. Maybe they should provide better training to staff in hospitality as some were confused and a bit exasperated

The room was tight space for three of us. We liked the heating controls. The bathroom was well appointed. The Nespresso coffee maker was appreciated.

We had an incredible stay at Puddicombe house! We enjoyed afternoon appys & drinks and had a delicious dinner! Service was fantastic, very helpful & friendly staff! Wife enjoyed the spa and said her facial & massage were very enjoyable and relaxing. We hope to return for another visit in the future!

Beautiful Inn!

Great historic house. Fabulous food

Great place to stay when heading to Stratford, Ontario. Not ultra lux but down home cozy.

We stayed in the King room in a small house--looked like an old cottage or carriage house--adjacent to the main house and it was very nicely set up, spacious with a couch in addition to the king bed. The patio is shared with hte other (two?) units in the house. Very comfortable mattress with a handquilted bedspread. Nicely equipped room. At the back of the house, we found it very quiet. Checkin is in the main house and was fast and easy, although it would have been nice to have been informed of the wifi code at checkin, or to have found it in the room. Had a fabulous meal at the restaurant and it was very nice to explore the lovely village of New Hamburg before and after. Would definitely stay here again.

Overall this is a lovely property, with nice staff that put in effort to make you feel welcome. Just a heads up, if you book via hotels.com your breakfast is not included ($30 per person). This could have been better communicated, we found out as we were already seated at the breakfast table. Apart from that, we had an overall pleasant stay and would recommend.

Our event ran so smoothly and love the Enonch cottage

This was THE most enchanting, quaint, beautiful, well cared for stay. It will be difficult to relay how abruptly passionate I am for Puddicombe House, and the only way you’ll understand is if you choose to stay there. The property is immaculate. The family who owns it has clearly put so much time and love into making this a luxury destination stay - I feel like they should charge more, and I’m glad they don’t because I got to stay there for (what is, I now feel, having experienced it) a steal. There wasn’t a single detail out of place. They’ve preserved the Victorian charm, the historical feel, and the beauty of the old architecture while making the downstairs restaurant a high scale attraction. The whole of the building has been perfectly cultivated. The food was exquisite. We ordered the blueberry Brie platter the night we stayed, and the next morning shared the simplest breakfast, yet every bite of everything was the kind of good that you simply must savor and take your time with - we wanted to stretch every bite further into time. The coffee >> when the waitress refilled our cups, there was crema that foamed up to the surface - something I expect in an espresso shot and was delighted to see in my breakfast mug. The staff were beyond helpful. Not only was our check in simple and smooth, room service quick and quality, but when we had a small problem with the TV in our room, two of the owners came up to help us address it and ensure our comfortable stay. 15/10

Overall the property was average for the price, they are supposed to be a bed and breakfast but because we booked through Expedia our breakfast wasn’t included. For $350 a night it was adequate but not great. There was a tiny amount of shampoo for two people and it was for blonde hair??? I have stayed in much better for much less.

The main facility is very nice. A Classic old home in southern Ontario. We stayed in one of the “cottages” associated with the main house. Very cold on arrival but better once heat turned on. Not enough towels or coffee supplies in the room. The pull out bed was well past it’s prime making for a very uncomfortable sleep. We were three adults in the room. In the morning we went to get our breakfast at the main inn only to discover that Expedia clients don’t get breakfast at this bed and breakfast. Rather than spend the extra 100 for breakfast which would have been on top of the 452 already spent for one night, we decided to leave and get breakfast elsewhere. Made for an unpleasant start to our Sunday morning.

Wifi intermittent, TV difficult to manage options, for those reasons I found the room over priced.

Beautiful home. Friendly and courteous staff. Great area. Delicious food. Definitely staying here again.

Solid B and B. Great restaurant.

Walk back in time in this Heritage hotel! Friendly staff and very clean. Many eating options close by as well!

Lovely place and room; feels like a family business (it is) without conveniences of latest electronic conveniences (e.g. USB chargers; limited outlets) and service. (We had to ask for help for bags to be carried to room.) Bed quite high. No night table on each side and no dresser for unpacking. No bottled water provided. Good breakfast but narrow time window and choices. Good restaurant for dinner. Quiet town and region. We stayed her to go to Stratford 20 minutes away.

Very comfortable and quiet room in a heritage building. A great on-site restaurant where we had excellent breakfasts and a superb dinner. Located a convenient 15 minutes from Stratford, where we attended plays at the festival. We will stay here again!

Very nice Inn owned and run by a local family. Convenient to both Kitchener/Waterloo and Stratford, pleasant small town with some good dining options.

Ate supper and breakfast there, both were very good. Very unique place. Highly recommend.