크라운 플라자 베이징 차오양 유타운, IHG 호텔

위치도 좋고 몰과 연결되어 편했어요. 다만 길거리 소음 방음이 안되는 편입니다.

Excellent service especially from Benjamin and Mandy. So kind, quick with request and made my stay comfortable. Please give big compliment to both of your excellent staff.

역에서도 가깝고 바로 옆 건물이 쇼핑센터이기 때문에 편리했습니다. 또한 프런트 직원분들이 영어가 가능하기 때문에 별 어려움 없이 숙박이 가능했습니다. 룸도 생각보다 깨끗하고 넓고 안락해서 편안한 여행이 되었습니다. 또 다시 베이징을 방문한다면 굳이 다른 호텔을 찾아볼 필요없이 재 예약할 수 있을 정도로 만족스럽습니다.

위치가 좋고 객실 편의시설이 좋습니다.

옆 쇼핑몰에만 식당들이 있고, 주변엔 전통식당들이 별로 없음. 상당히 깔끔한 거리임엔 틀림없음. 일단공원 걸어갈만한 거리임. 조양문 A출구 나와 육교건너 한 블럭 뒤임.

nice location, good quality

It was OK, but not great. They had window cleaning during the day, so I had to close the curtains. But they tried to provide best service, and the staffs were very gentle.

영어대화 원활하고 객실상태 시설 위치 다 좋음 다만 수영장물 온도가 너무낮고 깊이도너무깊어 어린이가이용하기 불편하고 아침에 쳌아웃시간때 미리 전화까지 했음에도 대응이 너무 느려 공항가는데 불편을 겪음 미리부탁한 콜택시도 준비되지 않았음 객실 설정 온도가 너무 낮은데 비해 온도를 올리는데 시간이 너무 많이 걸려 첫날은 아이가 힘들어함 조식과 사우나는 나무랄데 없음

Abby was very helpful in our trip. Very goood!

Expected quality of services, cleanliness and amenities for a hotel of this standard. Give 4 stars for the facilties as the maintenance of the indoor swimming pool was a letdown given that it took them more than 5 days to do so, coinciding with my length of stay. I thought it could have been faster. The free upgrade of hotel room given as a first time guest was a well received pleasant surprise. Overall, it was still a wonderful stay nonetheless.

I have stayed at this hotel several times when I have business in Beijing since it is really close to my office. I always receive warm hospitality and unexpected gifts here. They have prepared some fruit and a panda doll as a souvenir. Thank you for everything during my stay this time.

Excellent hotel, very comfortable, nice people. Special thanks to Cola Xu who did his very best to make my stay perfect!!!

Great staff. Enjoyed my stay. Thank you to all

Good choice to stay in Beijing. Near a shopping mall, not far away from metro station. Easy to go to tourist attractions as well. With a nice swimming pool and gym, you could also relax here. 中秋期间入住，价格很合理，客房服务员每天把房间打扫的很干净，感谢！

Very large varied buffet breakfast. Quiet room even though close to elevator. Very comfortable beds. Convenient to shopping, restaurants and walk to subway.

Everything was good! Excellent breakfast! However, for mid April with embient temperature up to 28C, hotel A/C sytem was not warking due to season. Room temperature was reaching 29C during day time!

Hotels.com has not properly forwarded my reservation to the Crown Plaza, and hence the hotel has no record of my booking. The hotel was pretty fully booked by the time check I was trying to check in, hence I was not given the room that I have reserved for and it took more than half an hour to figure out how to handle my check in. I was totally exhausted by the ordeal, very disappointing in deed !!!

Quite a dated hotel with dated rooms, lots of water damages

I love everything about this hotel, although I had not had opportunity to try all the amenities. Friendly and helpful staff, professional service, excellent location.

We are a couple in our 50s. We decided on this hotel from information posted in the internet. The hotel is connected to a shopping mall and the Ministry of Foreign Affairs Complex Building is across the road. A 10 minutes walk to a MRT Station provided convenient transportation to tourist attractions in the city. Plenty of choices for food in the mall and adjacencies. Safe environment, next to Starbucks, policemen from across the road can probably hear you shouts. As the hotel is situated in the city, adjacent to commercial office buildings, the adjacent roads are busy during office hours. Hotel provides a variety of local dishes for breakfast. Our room on level 7 came with a deluxe king bed. Average size, good for a couple, furniture is a little dated. Calls to service desk were made to replenish mineral water bottles and replacement of floor mat. While these were oversights from room cleaners, responses from service desk were prompt, within 5 minutes on both occasions. A special note of commendation to the duty managers (Mr Musa and Mr Cola Hsu) during my stay from 29 Feb to 5 Mar 24. Both managers were very helpful and facilitated with our day tour bookings, hotel transfers to train stations, directions information and transportation requirements. Both gentlemen made the stay memorable, thank you very much.