GOLDEN CENTRAL SERVICED RESIDENCE SHENZHEN (UPPER HILLS)

For the price. I cant really fault however, the bathroom was very small and the place smelt loke cigarettes even though its a non smoking room

房間整潔夠寬敞，有2支水提供，浴室設備齊全，洗浴時水温難控制，一就太凍，一不就過熱。冬天去時沒有暖氣相當凍，有一部流動暖爐但開足一晚只得極微弱的熱力，即使換了另一部也是不太發熱的!

我們是新年入住的，因為坐落在商區人流很少，快捷入住。房間整体良好，单人房的双人床小了点，隔音一般，這個價錢不能要求太高。

地點太偏僻，樓下的地鐵站正在維修，要回酒店要繞一個大圈，樓下多小食店，但質素一般

Nice apartment to stay.

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環境整潔不錯.只是睡到半夜都有尿騷味飄出.臭到好幾晚被臭醒.這部份很適讓人失望.早餐也很普通

The reception doesn’t speak English. It was difficult to communicate. The swimming pool was broken.

當日已3點半先去check-in以為不用等啦, 去到前台先通知清潔房間,最後4點先有房,前台仲要話因房比較多,執房需時?不是吧! 同時有內地男人向前台投訢房冷氣不夠,話好耐都無人幫手,幸好我房無這問題.

房間算整潔，但check-in先知沒有我原先訂四人兩張雙人床房，比咗間兩張單人床嘅房，唔係我比哂錢訂就有我要求嘅房間嗎？局我要佢比嗰間房，配套上又冇補番四人房嘅配套，得兩支水和兩對拖鞋、毛巾。

房間太冷，空調溫度調節不了，浴室有點小。早餐食品不多，而且不好吃。交通不便，離地鐵站比較遠。唯一比較好的是健身室設備整全。

有很多不是住客的人士 跟隨住客出入 由其是有陌生人入電梯不拍卡按樓梯 等住客入電梯拍卡跟著住客出電梯

1 廚房有爐但沒有廚具，很矛盾 2 有廚房但沒有碗筷 3 訂房前有小心看清楚設施和床，都有寫到兩個廁所均在睡房內，而且兩張都是加大床，但最後只有一個套廁，只有一張是加大床，非常失望 4 早上發出非常非常強勁的嘈音，我們所有人都嚇醒了，不知道是否跟抹窗有關，睡得不好 衛生不錯，床也舒適乾淨，地板平滑

The room and overall facilities were clean and well maintained so I don't want to be completely negative. The location is not ideal if you are new to China. The biggest issue I had was check-in. None of the staff spoke any English, they initially could not find my booking and this was very frustrating. This also meant I was given no additional information such as breakfast times etc. I ended up checking out after the first night as I did not want to have the same issue if any problems would arise. I think the property is good, they just need to work on fixing this communication issue for foreigners as most hotels I have dealt with do not have this problem. I would also recommend matching the name of the property on Expedia with the name on the building (it was a little confusing on arrival).

Property felt quite new and well-maintained. Location had both pros and cons; was near parks, but far from subway station, although there is access by bus. Not many restaurants in the immediate area. Check-in took some time, and required facial recognition registration (actually took picture at front desk during checkin). Gym and pool were in good condition, although the pool was closed and drained because it was winter (would have been very nice if it had been summer).

Cleanliness of room/hotel : ok Quality of service : fair, ok for check in, but terrible for check out as the duty guy (receptionist) was agrued for the breakfast coupons with other guests a while, so I need wait for while, also who guy asked to wait for their room keeper's round the room before returning deposit, I have never met such a situation even Fraser or W Hotel amenities : ok Hotel location : not good, far away from metro also difficult to get taxi