힐튼 우한 옵틱 밸리

고급스런 친절함과 한적함이 묻어있는 편안한 호텔입니다. 휴가 또는 출장 시 적극 추천합니다.

It’s very nice and comfortable hotel. Also nice for family trip.

위치가 도심지에서 떨어져 있는 점과 Wi-Fi가 유료인 점이 불만이긴 합니다만 다른 부분은 매우 만족합니다.

숙박은 매우 편안했습니다만 도시까지의 거리가 매우 멀고 주변에 편의 시설이 부족한 점이 단점입니다.

No outside swimming pool, no activity such like the ad shows, far away from the center of city, and also the AC dose not work during my stay

The property is huge but looked aged at certain areas. Only 2 restaurants which did not have great menus. Gym was spacious but staffs failed to keep equipment cleaned. It is a resort style hotel with nice lake views and gardens for walking. I stayed over a weekend when the hotel was filled with local family patrons ... hotel did not have sufficient staffs to deal with the crowded chaos.

Hotel was magnificent, but the rooms were really spread out and it takes a long while to walk to the assigned room. Breakfast buffet was also really expensive with little variety.

Everyone here is super nice. The Breakfast Buffet was the biggest and best I’ve ever experienced.

Not worth the price. The amenites and rooms are kind of old. I stayed over the weekend and it was full of screaming kids. Breakfast dining was chaotic and lack of management. I don't recommend this place if you are looking for a quiet, relaxing getaway

环境不错，毗邻严西湖，绿化超好，房间露台很棒

Great hotel - child enjoyed the pools and we all enjoyed the food!

环境不错，房间够大

The staffs was excellent, except the location I not convenience walkable to any shopping center.

It was amazing. We really enjoy

This is a really nice place. It is far from downtown, but the grounds are very nice and the hotel is very well designed.

Good

Overall experience was good, except for the shuttle bus that was not picking up at the designated location, and I ended up standing on the street for 30 mins.

飯店本身非常舒適，漂亮新穎環境很安靜，房間舒適寬敞睡床也很舒服，往外看綠色一片都是樹跟草非常心曠神怡，中餐廳的餐飲也很好吃。硬體很棒但人員感覺需要加強，check in跟check out都等了一下但明明旁邊有沒事做的櫃台人員，櫃台人員講話非常制式化完全沒微笑跟服務感覺就是公事公辦，這點作為五星級飯店比較可惜了點，還有房間電話壞了跟吹風機有問題，反應之後有處理但壞的東西也太多了吧...

总体还是很开心的 服务人员态度很亲切，周边风景也不错 床也很舒服，很好睡觉。就是结账的时候忘记算钱 回家了服务人员打电话让我微信转给她，让我有点差异。走的时候再三确认了，还是出了问题。个人觉得培训方面和岗上监督环节还可以再提升一些。从客户满意度上考虑，也是可以更人性化一些。例如，抹零或者给个代金券什么的，对酒店失职给客人带来不必要的麻烦表示歉意，虽然酒店硬性条件不错，也不要疏忽了软件建设，希望以后不要出这种问题了。

広々した部屋、ホテル全体もリゾートみたいに環境がとても素敵。 サービスも最高で、笑顔も素敵でした。