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員工服務及時到位，冰快送達迅速，要求服務皆能快速解決，雨傘借用方便。早餐豐盛，品味佳，性價比高，用餐環境絕佳。

Rooms provide a very good river view and the location is convenient.

James at the reception was most excellent in receiving us, giving us the best room for our stay and going above and beyond to ensure that an abrasion I sustained on my elbow was well sterilised and dressed!

服務態度好

Tidy and clean hotel, excellent staffs manner. Definitely will come again!

Sehr gutes, gehobenes Hotel. Jederzeit wieder.

Breakfast was acceptable but not great. The staff are very nice and helpful. One thing that I will warn others of- we ask staff to get us a taxi to get to the airport and we prepaid 90 yuan. When we got into the taxi we found out that the taxi fare was 60 yuan, so the hotel charged us a 50% markup for just calling the taxi. The actual cost is insignificant to me, but it’s the principle that bothers me.

環境很不錯，地點方便，接連大型商場，食肆選擇豐富。酒店員工都很有禮及樂於助人。酒店整體還很簇新，房間整潔，景觀良好。早餐食品選擇亦算多，品質也好。

乾淨整潔，房間空間大，樓下有餐廳商場方便購物飲食

Overall is fine.

房間乾淨整潔，河景優美靈靜。行政房包含了Lounge, 全日都有茶點及飲料。泳池及兒童遊戲室設施完善。識合一家大細 唯一破壞氣氛是入住時已申請了延遲退房，職員安排了可以兩點退房。但中午12：30時前台致電來催退房，是前台沒有記錄，或是沒有查核就致電？！

Very good

請前台開個住宿證明，開了三天都沒開好，說簽核要跨好幾個部門，會很久，開到退房了，都沒任何回覆，這種服務，差

房間舒適，酒店隔離有商場，出入搭的士都很方便，整體環境舒服早餐又選擇多，下次會再入住。

Connect to the shopping mall, very convenient. Room is spacious and is clean.

good service

酒店整體不錯，職員服務很好

My room was nice, clean, and large and included large bathroom with tub and a shower. It featured large windows that offered awesome views. I especially loved the Lounge view, which was spectacular both day and night! Worth the upgrade! The location is great. It was easy to get out for a morning jog along the river, and I loved that the hotel is by the mall with plenty of food options. The service was excellent. The bellmans Kyle and Asan provided great service, helping us English-speaking Americans with taxi directions and showing us how to use the Didi app. Finally, the breakfast buffet was awesome. There were many options to choose from, and it was served in an expansive, beautiful scenic location. I would absolutely recommend this hotel!

Good hotel and value , great location to reach everything

overall Satisfactory