Shangri La Harbin

잘 쉬다 갑니다.

It was very good hotel. Staffs were very kind. Breakfasts were very good. Shangri-La Harbin left almost nothing to be desired.

오래된 호텔입니다. 나름 시내일 줄 알았는데 근처에 카페도 없고.. 걸어서 20분정도 나가야 큰마트와 카페가 있었습니다! 도로 공사중이라 길 건너고 하는 것도 위험했고... 그래도 직원분들은 친절했고 과일도 가져다 주시고 좋았습니다~

너무안좋음 비추

조식과 서비스 굉장히 만족했습니다 또한 시설도 좋고 청결도도 깨끗했습니다 예치금이있다는걸 미리알려주셨더라면 준비했을텐데 이거만 빼면 전반적으로 다좋은것같습니다.. 그리고 호텔 카운터 직원 한명 이쁩니다

위치 좋고 편안했음.

가격에 비해 객실이 좁은편이고 1층 식당이 너무 시끄럽고 메뉴도 별로였슴. 3층에 사우나 시설과 서비스는 좋았습니다.

Excellent location, can walk to the city centre easily. Staff were super friendly and helpful

It's a nice place to stay. Old fashion, elegent, nice service.

とても綺麗なホテルでした。朝ごはんも美味しかったです。中央大街から歩いていくと30分以上かかるので、バスかタクシーになります。wifiが弱かったこと以外は、よかったです。

Staff were friendly and helpful. Good spread of breakfast. Very near to the Shanghai Street Metro station, Songhua river and eateries.

Staff is very courteous. The room is a bit old and outdated. Need to be refurbished.. not worth to pay for the room at the rate of the condition .

The hotel facility is too old.

Very good staff service in helping us check-in, order macdonalds (Vicky Yang) on our behalf, and helping us with luggage queries with Air China. Front counter however can be more proactive as i am left standing there for a few mins b4 i approach them.

Breakfast experience was terrible, too many disturbing from staff. Hope this part could be improved.

I had a disappointing Dining Experience here, I booked two rooms with breakfasts for all guests including my 5 year old daughter. During our breakfast, a staff abruptly approached our table, without any prior explanation, she asked the child's age and height, then immediately walked away. The entire interaction made us feel extremely disrespected, as if we had done something wrong. We already checked in breakfast zone and started the meal, so we do not know what happened? A few minutes later, the staff returned and informed us that our child's height or age did not meet the hotel's "child" criteria, demanding that we pay an additional fee. We expressed understanding of the hotel's policy and our willingness to pay the extra charge. However, as we did not have cash with us at the time, we requested that the amount be charged to our room and settled upon checkout, let us finish the breakfast first. She refused, insisting that we must complete the payment now. Ultimately, we had no choice but to discontinue the breakfast and retrieve our mobile phone from room and make the payment immediately. Finally, the hotel refund us the extra charge for my daughter after I argued that my reservation receipt mentioned clearly the breakfast for me and my daughter are included. This is reasonable at least. The service details and staff training is not as good as we expected.

ห้องพักสะอาด พนักงานดูแลดี อาหารอร่อย

Clean room

Amenity was

Good