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La atención de todo el personal desde el día 1 hasta el último día de nuestra estancia fue espectacular, la habitación, el restaurante, la comida deliciosa, la piscina en medio de la naturaleza y ver el show de los monos, una experiencia increíble.

Offene Bungalows ohne Fenster - nur Moskitonetze; daher sehr naturnah! Essen nur Mittelmaß! Schöner Pool!

Great service and great staff

The worst experience in Costa Rica. Service nul. Food ridiculous, no choice, horrible. Room without window, smell bad, activity with over price. Swimming pool not clean. Never again

No

Pros: lots of wildlife, kind and helpful tour guides and restaurant staff. Cons: Our bed fell apart while we were sleeping, not a great way to wake up.

The staff was AMAZING and went out of their way to make sure we were comfortable and happy!

Good

Evergreen Lodge is on an isolated property accessible only by boat. While the area host wonderful experiences, plan accordingly for your tours as you will need boat taxis to get you to and from Evergreen Lodge to your destination.

The resort was looking tired and needed a bit of updating. Standard Room was very basic, had booked a bungalow but not available when we arrived, they are larger and more private however strangely the same price. Restaurant was also very basic, meals were buffet style, but served, which at times were slow. However what we did eat I enjoyed. The tours included were interesting and enjoyable. As a package with the transport and tours not too bad deal but don't expect luxury. The staff were all friendly and helpful.

Terrible right from the start. Took 30 mins to check as the reception didn't have any details. Was asked if I had the "right hotel". Wish I had said no now. This typified the attitude of the staff... Although, the room was clean enough there was no water provided!! And despite being full board I had to pay for water outside of meal time. Plus no one could tell me where meals were being served - I had to go looking myself!! I have stayed in eco hotels all over the world and this is hand-down the worst. PS I don't normally do reviews but I felt I had to this time. Evergreen has a lot of potential but they probably need to employ an experienced hotel operator.

The staff was wanderful. Had a very good time there.

The facility is well maintained and food is delicious. You would not want to leave this place if it had other means in transportation than the event boats. The standard three days and two nights offering is just right. Don't over stay unless you like to read by the pool all day long but make sure your book is printed in plastic. You would be disappointed if you expect a civil life with all the amenities because there were none. But you do get connected to the outside world by a slow wifi. We were enjoyed very much. Strongly recommend!

In general we had a wonderful stay. The all inclusive package really worked for us even though there was some confusion about activities and scheduling. Nature walk in the rainforest was very disappointing. It was on a concrete path around their other hotel's facility. We found out about other long, natural trails through the park from another guest. The food could have used some more variety and local flair. The best part was the peaceful and natural environment

Un bon pakaging : lodge, visites, transport, repas, guide, etc... tout est parfait.. UNe très bonne expérience pour découvrir le Costa Rica .

Hotel caro para lo que se paga aunque todos los de la zona son similares. Entorno muy bonito

De nuevo encantados con este tipo de hoteles caracterizados por estar ubicados en plena naturaleza y tipo bungalós lo que los hace más íntimos y acogedores. La comida un tanto repetitiva pero estaba rica.

La zona de Totuguero es preciosa por su ambiente natural. El hotel está perfectamente adaptado al ambiente, está pensado para disfrutar de la naturaleza de la zona. El inconveniente es la incomodidad, tanto para llegar desde San Jose (6horas de trayecto), como durante la estancia; no hay cristaleras en las cabañas (con una humedad del 90% se pueden imaginar comp esta la habitacion), el papel higienico no se puede tirar en el wc (si, una guarrada) y la comida no es gran cosa. En mi opinión no merece la pena ir hasta Tortuguero y pagar este dineral.

nous sommes allée en couple, une super accueil, l'état général est très bien, un super guide, tout le monde à notre écoute, franchement je le conseille. dans la chambre bien sûr pas de télé ni wifi, mais ici c normal, on viens à tortuguero pour la détente, la tranquilité et la nature. même si je pense qu'un hotel comme ca devrais pouvoir fournir la wifi dans les chambres, suivant du monde dans les pôles wifi et on peut pas discuter par Skype tranquillement. un autre petit point négatif, c un mànque des choix au niveau des buffets d'entrées, bcp des tomates, salade verte et concombre... tous les jours pareil, un petit changement serai agréable. au niveau du dessert c'est pareil faudrai avoir deux choix. si non franchement je vous le conseille. cadre super, deux magnifiques piscines, plusieurs bars, kayak à dispo, etc. par contre deux conseilles à la propriétaire: au niveau de l'accueil mettre en vente des biscuits au chips au cas où un client aurai une petite faim entre deux repas. le deuxième c'est si vous faite des travaux d'agrandissement ou de rénovation pensé à n'est pas louer les chambres aux alentours, j'avoue que pour nous les coups des marteaux à partir de 6h du matin ce n'est pas très agréable, ni l'odeur de peinture de la chambre à côté. donc des fois ils vaux mieux louer quelques chambres en moins mais avoir des clients heureux