호텔 세로 로지

Problems are too numerous to mention so will provide the highlights. The good: Location - Onsite and the access road to the lodge are prime birding and butterfly and iguana areas. It's wonderful! Just ~10 minutes away from great local Sodas for good food. AC works, which is important in the oppressive heat this time of year. There is onsite food if you're desperate not to drive elsewhere. Disappointing: Per Expedia description, Authentic Costa Rican food: false. It's a pizza/pasta restaurant. Deli: false Deluxe room bathroom picture: false The tone was set the 1st day: bread for falafel burger was served hard. Burger seemed pre-frozen and crumbled into tiny pieces. That night, when we requested a simple plate of 2 vegetables and rice, all already on the menu, the staff refused to fix anything outside of the menu. Staff in general are not trained, seem disempowered & disinterested/disengaged. Poor management treatment or something else? Overall, it makes me sad that this place has so much potential. The lobby area has old, discarded books but could feature books on the beautiful birds, butterflies and reptiles all around. They could feature a whiteboard for guests to share their sightings for the day to help fellow guests get excited about what's all around. They have room to sponsor talks by great local guides on the flora/fauna of the area. But instead, it has the energy of a sad, forgotten lodge that limps along.

The overall property is very beautiful, located in a forest setting. The open air restaurant with its observation deck is a great place for birdwatching since there are feeders at the edge of the deck and the staff puts out fruit and seeds early when the birds are active. The staff is wonderful, very helpful and friendly! And the location is very near the river tours and Carara National Park. The only negative thing we can offer is that the standard room is very basic, and shows some signs of needing renovation. We had no hanging closet and no furniture with drawers, so were living out of our suitcases. Still, we loved everything else and would return, but maybe try to get an upgraded room. My overall summary: a 5 star experience, with a 3 star room. Pura Vida!

Poorly maintained, very tired, basic room

Un lugar increíble con mucha fauna para ver y disfrutar, recomendable para desayunar y ver lapas y otras aves. Jessica de recepción una increíble persona que te recibe con los brazos abiertos y te da muchas recomendaciones de actividades para realizar. Super recomendable hotel en familia.

Das Zimmer war zweckmäßig mit allem nötigsten ausgestattet. Das Hotel besticht vor allem durch seine Lage im Dschungel und die tolle Anlage- hier fühlt man sich richtig wohl und in Costa Rica angekommen. Der Blick beim leckeren, landestypischen Frühstück ist ein Traum. Ein weiteres Highlight ist die unglaublich leckere Pizza - eine der besten Pizzen, die wir je gegessen haben (und das als Europäer). Wenn man Glück hat sieht man neben Legunanen auch Aras in den Bäumen der Anlage. Perfekter Ausgangspunkt für Tarcoles, den Carara Nationalpark und auf dem Weg nach Manuel Antonio bzw. in den Süden.

Staff was very friendly and welcoming

We stayed at Cerro Lodge on a birding trip. The personnel did not know about any matter related to birds or birding. They had no knowledge about local trails and didn’t have any idea that they should. Service in the restaurant was extremely slow and somewhat limited. The location was wonderful and scarlet macaws were abundant. There was a beautiful view from the restaurant and the pool was lovely. With knowledgeable staff it might have been a wonderful experience.

We absolutely loved staying at Cerro lodge. We were staying in this area of Costa Rica for a few days to see Scarlet Macaws and other birds. After arriving in the afternoon, we saw macaws, a motmot and howler monkeys in the trees right next to the restaurant from their deck. Loved eating meals or just having drinks on that deck as we were always seeing something. Meals were delicious. Our room was clean and comfortable. It was nice to have air conditioning. There is a trail on the property to walk around. The pool is wonderful. The staff is so helpful and friendly. They arranged a boat tour to see crocodiles and shore birds which was a great tour.

I loved our stay. The only reason we gave the resort four stars instead of five is because the room simple but clean. The hotel is rustic, but if you want to see wildlife, there is nothing better. Troops of Howler monkeys fill the trees above. Birds are continually chattering and screeching to one another. Just sitting at the restaurant, you will see more animals than walking for hours at the national park The food at the restaurant was excellent. I particularly enjoyed their award-winning pizza. I would definitely go back again. Great value for the experience.

Wonderful place full of macaws and howlers - outstanding pizza - excellent breakfast but the very very very best thing is the wonderful staff - so kind and helpful

The staff were all incredibly kind and helpful. The rooms were very clean and spacious. The scarlet macaws and howler monkeys were so fun to watch in the morning right outside of our rooms! The food was delicious, especially the pizzas. I would highly recommend this hotel! Unless you’re at Carara National park at dusk or dawn, you’re going to see way more parrots at this hotel.

Spacious and clean room, shower hot water worked a bit awkward. Great to have air conditioner. Restaurant has good food but a bot on the pricy side.

Wonderful staff. Convience of a restaurant. Excellent breakfast and pizza. Had a pool. Excellent birds around and we heard monkeys most of the night and finally got to see them at sunrise. Definitely off the beaten path.

Second visit to Hotel Cerro Lodge and it was as magical as the first visit. If you love nature and birds and don't mind a bit of rustic, this is the place for you. The huge, covered patio overlooking the forest is so comfortable. I've done my work job from that patio both visits and just relaxed with my camera at the ready, waiting for the birds, or iguanas, or monkeys, or any number of other creatures to appear. Huge shout out to Jessica, Jeremy, and Erica who served us well at reception and during breakfast and dinner. Speaking of breakfast/dinner, wow do they have a couple of talented chefs in their kitchen. Highly recommend the Ragu pasta in meat sauce. Favorite dish of the trip and it is served in a freshly baked, warm, and yummy bread bowl. Very easy to access from San Jose and lots to do in the area.

Hotel Cerro Lodge Oh dear…I had a whole ecosystem in my room, and not in a good way. Constantly had medium-large ants coming into my room from the bathroom. Look - I know it’s Costa Rica, and I can handle some ants, but we’re talking about having to step on 30+ ants over the course of two days. The whole room felt like zero money has been put into it to maintain / upkeep the property. Wifi in the room was extremely slow (I ended up just using cellular data instead). Air conditioning worked well though. For the birders looking at this review, I’d recommend staying at the Tarcoles Birding Lodge next door. The best birding is done on the entrance road to Hotel Cerro Lodge and Tarcoles Birdig Lodge, so you don’t miss anything bird-wise by staying at TBL. Also, one of my birding guides said that TBL was apparently opened by a former Cerro Lodge employee. So make of that what you will

We loved seeing all the wildlife at this hotel. There were monkeys in the trees and we saw Scarlet Macaws.

Wonderful lodge! Liked it so much we rearranged our itinerary to come back for another night. Super quiet & scenic. Really enjoyed the pool, deck, restaurant, and seeing birds, monkeys and iguanas. Arrived too late for pizza the first night, but stayed to have it for lunch and it truly was delicious. However, learned later that Costa Rica’s ban on feeding wildlife extends to private property and bird feeders, so it would better not to feed the birds at all, or at least farther from the deck so macaws don’t swoop in for human breakfast food.

Staff are very friendly. Location excellent. The room is clean and comfortable.

The staff was great.

Bon hôtel