Best Western George Hotel

Lovely staff, little bit dated perfect for an overnight day

Room was spacious, comfortable and quiet. Could do with redecorating. The bathroom definitely needed renovation, but expected for the price paid.

Lovely staff. Room is dated and bathroom has seen better days. Food at breakfast was excellent

Excellent for us, as a base to explore properties around Swaffham.

Plenty of parking, building and reception looked clean and well maintained. However - price charged not price quoted & booked online and once into original part of hotel things didn't look so good. Paintwork throughout needs completely renewing. Being an old building we accept that layout can be 'quirky' but not only did floors creak, everything else did! - bed, chair doors, headboard (not even attached to bedframe). Bathroom was miniscule, though usable, but concerned if had this room in middle of winter how cold it would be as no visible signs of heating? Room and bathroom overall clean but tired and very basic for £101. Breakfast was good (included in price) and available from 7am which suited us as we had a long journey. If you cosider £101 reasonable we had spent the previous night elsewhere at a guest house and paid £85 for far superiour everything! We use Best Western quite a bit around the country and feel that standards have slipped since lockdown and have not improved. Meal in bar was lovely and all items reasonably priced.

The service for food was poor, kept waiting for over and hour while other people were being served. They did wave the food cost after I complained.

Comfortable, clean room. Good beverage & toiletries in room. Very good for overnight or short stay. Reception staff friendly & helpful.

Average hotel with no frills - requested an iron but porter ‘had never been asked for one before’ and couldn’t find one - not the level of service expected from a Best western hotel. Room was clean but uncomfortable bed and pillows and poor flow to shower Will avoid in future which is a shame as in a very convenient location

Tired decor, bed only OK, hard thin pillows. Shower good. Check in OK. Grumpy staff at breakfast. OK vfm, would stay again but only if other options not available

Good location and ease of parking. Good food and pleasant bar and lounge area. Staff very friendly and helpful. The hotel is in need of some general updating and refurbishment, but the room was very clean, and the bed was very comfortable. We would happily choose to stay here again.

Room was clean

reception staff are so helpful and polite location is good. Could do with a little bit of a refer but all in all a very pleasant day.

Basic but adequate accommodation. Staff very good. Shower very poor water pressure. Good food choice and quality.

Really close to the centre of this wonderful town was able to rest on my midway journey walking Peddarsway. Enjoyed the area and the pubs.

Very tidy and clean room with plenty of space. Would highly recommend

We were disappointed that our request for a room on a lower floor (no lift and we are in our 70s) appears to have been ignored

Love the location, walking distance to many shops and the market on Saturdays. Breakfast is pleasant, lots of choices and happy to accommodate.

Very dated stuffy rooms. Fan provided but no plugs by the bed so had it to sit on a ledge in corner of the room. Beds soft and old, pillows hard. Poor nights sleep. The bathroom was poor with old shower curtain and stained toilet bowl. Breakfast was hot and fresh but coffee was awful. Bar was closed before 10 and only serve food till 8:30.

Good basic room, nice beds. Heavy to open room door, large chip in bath enamel, no usb sockets, no air conditioning. Friendly staff. The whole block needs a make over, take out bath and fit large low rise shower tray (bath not good for access). Dark brown wood is oppressive. Air conditioning a must these days.

Staff went over and above to accommodate when I asked for things like a wall plugin converter, an iron. Only complaint was having to pay for the continental breakfast. There wasn’t much there so I don’t even feel like it should have cost the 10p.