베스트 웨스턴 플러스 그림스 다이크 호텔

Wonderful hotel in substantial grounds with fabulous easy walks. What a bonus find whilst still within Greater London

The room was facing a garden with rear access from the room which was handy having a dog , the bed was comfortable and the room clean and well equipped. The breakfast in the main house was varied and good value.

The drive up to the hotel and around the grounds was beautiful, sadly the same could not be said for the roominterior. We stayed overnight in the garden lodge. The bedroom looked corporate, tired and dated, the mattress was hard and lumpy (a bad night's sleep all round I'm afraid), the dark wooden furniture was depressing and the toilet flush was temperamental to say the least. Our French doors opened on to a grass area and the garden furniture consisted of a mosaic topped mini table and one accompanying chair, not sure where my other half was expected to sit. The adjoining rooms had a nice paved patio and a full compliment of seats...but I didn't count them all. Lastly, the doors, as someone has previously expressed, need to be soft closing, the racket was constant in the evening. Top marks to the cleaning staff but overall certainly not worth the room rate we paid.

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Brilliant staff. Lovely place for a walk or run.

Overall it was ok. Good bits. Very clean, freshly cooked breakfast, big towels, good sized rooms. Public areas very nice, including grounds. Staff all friendly and helpful. Needs improvement. Rooms are tired and need refurb. Beds need new mattresses. We had twin beds, mine was ok despite having an older, cheaper sprung bed, my wife's was not comfortable. Rooms in the annex need soft close doors and better soundproofing. Even just having decent mattresses would make a massive difference. If Premier Inn can, surely Best Western can? It could be amazing.

We booked an accessible room for a friend with disabilities. Everything was great, except room service did not bring the breakfast as ordered on one of the days. The staff were apologetic, but there was no recompense.

We were in a room but next door was a very noisy dog who kept barking constantly. We asked to be moved and we were. We went in to our new room and we had no dressing gowns as promised when we paid for the room. After calling we were given one slightly sad looking dressing gown without a belt and actually rather grubby. Apparently this was all that was available!! Staff were friendly and polite but we definitely didn’t get the room we paid for or the extras.

Distinctive hotel. Garden suite very nice. Bar a little expensive and one would expect a smart TV in the room these days, but overall good. Would stay again.

Our visit was very functional for a nearby hospital visit and so we didn't have the full value to be had of the hotel. We enjoyed our room, dinner but left so early we missed breakfast. Very helpful staff

I stay there most weeks for 2 nights. The stay and rooms are always clean and comfortable. The food menu is fine and the staff are lovely. The corridors of the lodge are a little smelly sometimes especially the ground floor of the garden lodge.

What the rooms may have lacked in modern decor everything else more than made up for it. All the staff were incredibly friendly, breakfast was excellent, spotless rooms, comfy bed with quality linens, well stocked toiletries and tea/cofee/biscuits in room. As I was there for Boxing Day I had the bonus of a Christmas card and some delicious handmade truffles left in my room.

Excellent stay, very good comfort. Food was very good but a bit bland in taste, but excellent service.

Excellent night stay in a lovely building

Short overnight stay for a business trip. The staff were exceptionally helpful at check in and for ordering a meal to take to our room. We did not stay in the main building featured on the website there is a more modern block situated behind the main hotel. Well stocked with tea.coffee, hot chocolate and biscuits. Comfortable stay.

Overnight stay for work. Was in the garden room annexe. Comfy bed, good sized room, perfectly serviceable.

Great Hotel

Brilliant Hotel, situated in some Beautiful grounds, Not far away from the hustle and bustle, but you definitely feel like you’re in the countryside, I would definitely stay again

Set in beautiful grounds. Interesting main building

Magnificent old building and excellent value for money and view of the fact that it was in the London area. Young Barman, I think his name was Tom, incredibly welcoming and friendly