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Lovely hotel with friendly helpful staff.

Breakfast was the best bit. Room was tired and furniture did not match at all. We were put in a second floor annex and I recently had a knee replacement operation meant climbing stairs was not easy in cold, late dark December days. The heating in our room and in front of the not so glowing log fire left something to be desired. Tv needed sorting out, so asked reception girl to come and put it right which she did only when she had finished bar work??. Overall not the winter experience I hoped for…

Fantastic stay, the room was comfortable and spotlessly clean. The customer service from all members of staff were excellent and nothing was too much trouble. The food was very good and the added touch of a complimentary packed lunch and welcome drinks in the room were a very thoughtful touch, as was the birthday dessert presented at dinner for husbands birthday. Would totally recommend Biggin Hall hotel and we will definitely re visit.

Everything excellent. service food location ,

Staff were friendly, helpful and made everyone feel cared for. They went out if their way to make our stay great. Rooms wete large, beds were comfortable and all in all brilliant

we have been a guest of Biggin Hall hotel 5 times over 20 years. This visit (my wife and I) was to have a few days away before the hysterics of Chrisatmas. We use Hotels a lot for holidays in the UK, and gradually over the last 10/12 years, there has been a gradual decline in the service/standards particularly of food. But not Biggin Hall Hotel. their attention to detail is exemplary. the food is prepared at the hotel (not bought in and heated in a microwave!) the breakfasts set you up for the day, and packed lunches are provided. The fact that the hotel was almost full at this time indicated that others have found similar experiences. You must visit and enjoy the experience, I'm sure you wont regret it!!

Food excellent, setting excellent, room could have been cleaner but warm and comfortable

Very nice.setting, good restaurant with excellent breakfast. The complimentary drinks in the room and lunch bag was appreciated

Interesting hotel and generally excellent food though one evening meal was less good. Lacks a bar though there is a nice pub next door.

Great restaurant with friendly staff.

The staff were polite and efficient. Hotel was lovely. Very quiet location. Had everything we needed. Food was delicious. Daily pack lunch very handy.

Room was clean, Prosecco, beer, milk and water in fridge was nice: staff were friendly. Beautiful place, booked a pet friendly rooom, we had our dog with us. Dogs aren’t allowed in dining area, offered to serve our breakfast in our room or there was an option of having lunch in a greenhouse, we decided to take a couple of croissants with us. Lunch to take with you was also included.

Lovely place, fantastic room, friendly and helpful staff, great food.

Great food, delicious, perfectly prepared and served, very helpful and polite staff, no request was too much trouble. Packed lunch each day and welcome drink was a pleasant surprise.

The hotel had lots of character. We couldnt fault the room. Staff were extremely friendly and welcoming. The little touches like fresh milk and drinks in the fridge on arrival. Packed lunch every mornimg of our stay. Ideal location for exploring. The pianist in the restaurant in the evening was lovely.The food was very good.

We have stayed at Biggin Hall many times before and it never fails to please. Top class service at breakfast and dinner and the meals are a real treat. The location of the hotel is idyllic with plenty of parking and wonderful walks from the doorstep plus of course it is dog friendly! Wonderful!

a nice place to stay

Brilliant stay, so well looked after, thank you

I needed a break, for myself, and decided an overnight in this hotel was a good option. The building is impressive, plenty of parking, the staff really and genuinely lovely (which makes a massive difference these days). The main house looked to be clean, welcoming and up to date. I had (last minute) booked a double bed room, which was located in the Lodge, I asked if the room was soundproofed and received a rather non committed reassurance. Upon arrival I found I was allocated a twin (single bed) room, on the ground floor, next to the entrance door (which didn't seem to have a lock and was open to a road near a campsite/pub). I felt a little uncertain/uncomfortable about this, but I knew the hotel was full and the location is lovely. I enjoyed a lovely drink sitting in the garden and returned to my room. Very quickly became apparent that there is no soundproofing at all in the room/building - so listening to the front door slamming/stairs creaking/bedroom doors slamming/people talking/very loud noises from above/small dog barking etc. I realised I would not be getting a relaxing/restful break and decided to leave. No idea if the main house or Courtyard rooms are any quieter - but check before you book! Such a shame as there are many positives.

An absolute gem of a hotel. Wonderful in all respects!