보호 브리즈

DO NOT BOOK We booked this for Sunday 24th August 2025 and we were in Brighton. The check in process is ran by an AI bot and they took check in fees of £4.97 each from us telling us we would receive the codes to check in at 4pm. We never received the codes and it was a nightmare trying to contact them and difficult to find any real contact information that wasn't powered by AI. When my partner finally got a return call around an hour later (nearly 5pm) we were told that they would have to check the position with the manager. My partner then received a text confirming our booking was cancelled. We still have not received a refund of the check in fees and frankly it feels like a scam.

Serious safety issue – not suitable for families We stayed at Boho Breeze in Brighton with my young daughter. During our stay, she slipped in the shower and fell against a sharp exposedmetal edge on the shower frame. This caused a painful injury and bleeding, and we had to seek hospital treatment. This should never happen in a family hotel. The bathroom is unsafe, especially for children. I would not recommend this property to families until the shower design is changed and made safe.

このホテルは無人ホテルです。チェックインもオンラインでするように指示されます。しかもやり取りはWhatsAppアプリでのみできます。 また宿日者全員のフォトIDを送るように求められ、オンラインで送ることに抵抗があると伝えたが、それについては触れずにとにかくWhatsAppでチェックインするよう求められます。 渋々、パスポート番号を消して画像を送信したところ、チェックインは完了し、入口の暗証番号、部屋番号、部屋の暗証番号を教えてもらえます。 その後、案内された部屋に入室したところ、部屋の清掃がされておらず、シーツやタオルは床におちたまま、前宿泊者のゴミもそのままの部屋でした。 さすがに部屋を変えてもらいたいと連絡したところ、約1時間程待たされ、ようやく別の部屋に案内された。 そちらの部屋はベットと部屋の清掃はされていたが、恐らくバスルームの清掃はされておらず、前宿泊者のゴミがゴミ箱に残っていました。 とにかく運営側の人間がサイトにいないので、トラブル対応に時間がかかる、清掃のレベルが最低なので、こちらは予約しないことをオススメします。 受けられるサービスと支払う料金の釣り合いがとれません。

I had booked this hotel a couple of days before and on the day they called me to canceled the booking and could not give me a reason why. I'm still waiting for a refund

The property needs improvement: Toilet seat loose ,broken ! Shower head has been mended with some plastic material to avoid leaking (did not work) TV not working ,pillows we’re disgusting very dirty ,communication not so great . We were told that check in started at 4pm but when we got there at 04:30 pm the flat was still occupied,not good enough we’ve travelled all the way from London . Floor carpets very uneven and dirty looking ! Not staying there ever again and will not recommend to anyone! Thank you