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The location of this hotel is excellent, very close to the South Kennsington tube station. At the end of our stay we were able to take the tube directly to Heathrow. The room was small but clean. Staff was helpful with our luggage and were able to give us a room on one of the lower floors, very nice during the London heat wave.

This was a nice little older hotel with very friendly and helpful staff. The property is clean, which is my primary concern generally, and they are in the process of renovating the guest rooms. I do have to advise that there are many stairs and no elevator, and no air conditioning, so this hotel may not be suitable for all. But this was just fine for my needs, and the location is very convenient, right outside the South Kensington stop for Circle/District and Piccadilly subway lines. I really appreciated my stay here. Thank you.

Very clean budget hotel. Central to all Museums etc. Would stay again

立地は良いです。 ですが エレベーターなし、エアコン無しなので、夏に行く方はお気をつけください。

Dirty, unsecured luggage storage in an open area. No air conditioning. We left and went to a different hotel. No refund.

Great hotel for the price...round the corner from the tube...staff suberb...plenty of pubs and restaurants nearby...ideal gir tge Royal Albet Hall

The hotel is in a great location 2 mins walk from the underground. We arrived just before the check in time of 3pm to be told all the doubles had already been checked in but we could have the family room Our room was on the too floor. A total of 6 flights of stairs , 81,steps and no lift. Not ideal for a couple in their mid 60s The very helpful gentleman at reception did offer to take our bags up. Both staff we met were cheerful and welcoming. . The bathroom had beèn fully upgraded but the rest of the room was very dated. The floor below us was effectively a building site with all the rooms being decorated and upgraded and currently out of use The room was hot but had a plug in fan we could use. There is no breakfast room but lots if options close by.

Perfect location opposite tube - welcoming and helpful reception who assisted with my request for a quiet room. Lovely bedroom bathroom and great towels. Stairs carpets ready for replacement but room was perfect ! Would use again

Great Location for the Royal Albert Hall , Tube very close . Some areas were a bit tired looking but having work done so that was understandable . Room was Clean and perfectly adequate for a short stay . Bed was very comfortable far better than the Premier Inn i stayed at Last Year . Staff were Friendly and Helpfull and i would use again for its Location .

I appreciate Harry and the other associate (sorry, I forgot his name) for checking in with us and making sure our room was tidied and cleaned up daily. My family and I thought the room was adequate and nice–good value. It was very close to eateries/cafes/pubs, museums, historical landmarks, parks, shops, Tesco Express (like a small 7-Eleven), and South Kensington Station. Also, this was one of the few places that could accommodate a family of four within the same room, within our budget. We stayed in room 408, not far from the bottom floor, overlooking the street. The four of us managed to lift our baggage up a few flights of stairs that wasn't so bad. Going down the stairs can be a bit tricky for those with big feet or shoes with an extended sole, so please be careful and watch every step. The room was a little crammed because there were three beds but had enough space to put our carry-ons and personal bags. There's a small round table, two chairs, a desk, a small closet, coffee/tea and cups, night stands, TV, mini fridge (no ice box), and a microwave. The bed was on the medium firm side, but comfortable enough to sleep on. Everything was clean and smelled clean. The bathroom was renovated and looked really nice. Note: It can take for the shower water to warm up, so once you're done showering, the next person should go in right away. The toilet was upgraded with the flush buttons on top of the tank--you may need to quickly tap or push lightly. Would stay there again!

This is an exceptional value hotel so close to South Kensington station. Staff friendly and clean (compact) room

Staff v helpful and friendly. Excellent location; shops, restaurants, south Kensington tube. Room small but comfortable.

My room was clean and modern with a very nice en-suite bathroom. The main room would benefit from a full-length mirror and perhaps some pictures on the bare walls. The shared spaces within the hotel (halls, stairs and landings) looked very worn and there were quite a few stains on the carpets, but it looked as if there were some improvements in progress. It is a very nice old building which could be extremely nice with more renovation. There is not a lift which may be a problem for some guests.

Good location. Clean room. USB connection. No clothes hanging space. No water cup. You get what you pay for.

So all was ok, room basic, cracked walls, filthy mould around windows and minging carpet but expected that for price, bathroom was surprisingly pretty good. In the morning we found bed bugs, on a pillow and climbing up the wall, so we left pretty sharp after that and dumped our pyjamas in the room bin. I told receptionist and showed him pictures, only said sorry, no further chat, no offer of reimbursement or anything to rectify the loss of clothing or the distress!

The room needs a closet, chair and table The safe should be immobile

The hotel is very low budget. The entrance to reception is grubby the carpet and bannister rail needs a good clean. Our room was ok the bedding was clean but the beds were high because they were on (what I can only call) an Iron base with 6 legs, having said that the mattresses were of good quality. Apparently our room had just been refurbished so the bathroom was all new and shiny and it looked lovely. But, no soap, we had to keep popping into the shower where there was a fixed bottle of shower gel on the wall (no, they don't provide soap for the sink, we did ask). We also had to ask for tea & coffee making facilities as there wasn't any in our room due to the refurbishment (they were waiting for smaller kettles) they did however find an old larger kettle and provided us with tea tray, they did go out of their way to get a tea tray together, so all credit to them 👍. There was no hooks or wardrobe so nowhere to hang your clothes also no chair in the room which made it awkward putting your socks on (we're of a certain age 😉). The staff were very polite and helpful, can't complain about their customer service, one in particular was dressed very smartly with his shirt, tie and waistcoat 👍. We were only book in for one night so it was bearable. It seems like they are starting to refurbish the rooms which is good. Don't book this hotel if you want a bit of luxury. All in all it was ok staff polite and helpful the plus is that it's surrounded by all the amenities you need.

Excellent position but very. Very basic facilities and not worth the cost

If I go to London, I stay at the Brompton. The staff are excellent. It *is* a no frills hotel... but the price is great. The location is great. No lift ("elevator") No public reception rooms. But nice rooms, clean sheets, good plumbing., great location

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