City Centre Guest House - Gloucester Park

Place was ok for what we needed

The property was good, I initially found it difficult having access to the room because the hash key wasn't visible on the access machine at the door. The TV couldn't turn on and no staff to complain to. It is good running self access service but at least one staff could be around to render help or leave a phone number. Cheers

Great location for what I needed . Visiting son at uni . Parking , hotel was clean . Great for dog as garden was big clean and safe and enclosed with Astro . Large kitchen great for tea coffee and making toast .

Advantages; ample parking. Good value. Short walk to the Quays where the new/modern restaurants are. One mile to the cathedral. There are nearby supermarkets. Downsides: thin walls: you hear your neighbors. The bed is a cheap, noisy metal thing. The common area/kitchen is subject to the behaviors of your neighbors. During my stay, they proved themselves to be total slobs.

Easy check in and out.

The City Centre Guest House is refusing to refund me even though I didn’t sleep there, I couldn’t, the place was disgusting. The worst thing was I felt the mattress and could feel the springs, nobody should be expected to put up with paying for that! The kettle was dirty, the hanging rail wobbly. There were no staff there, self check-in and nobody answering the phone. Utterly despicable so I left, very upset about the whole experience. I didn’t take photos as the mattress was zipped inside a bag.

Very clean with adequate breakfast.

It was a comfortable stay.

Great guest house. Very clean. I would stay again and recommend.

Excellent stay. Would recommend to anyone

Breakfast facilities and cleanliness was poor.

Ideal location for access to a wedding reception. Would have been nice to have been greeted by somebody at property. Felt very impersonal. Room nice and clean with good shower. Sink had no plug!

Overnight stop while traveling home. We walked to the Quays for a quite drink and a meal.The guest house was clean ,room facilities were good and we got a good night sleep .

Lovely place

You [Expedia] told me to expect a welcome gift: there was none. The property was clean and the decor tasteful. I booked 3 nights B&B but there was no scheduled times for a cooked breakfast: on Sat morning i found it was DIY, cereal, apple juice and toast and on Sun morning no apple juice! This accommodation might be okay for students during term time but not for tourists on a weekend away!

Room 01 is a basement room. The damp smell hits you before opening the door to the room. The tiles on the bathroom have lifted, and stagnant water can be seen coming through gaps in the tiles as you walk over them. There is rising damp on the bathroom walls. Cold tap on sink didn't work. Bed was a makeshift folding metal camp bed. Bedding and towels were damp to the touch. I genuinely would have walked away had I had any other option. Room was very small and narrow. Genuinely couldn't wait to leave.

Convenient and accommodation in line with expectation. Good shower and breakfast facilities. Outside of the property requires a facelift and tidying up to make it more appealing.

To describe it as including breakfast is laughable. It was self service which would be fine if there were bowls and cutlery available. There was milk and juice and wine glasses? The bread tasted like cardboard. Drawers to put your dirty dishes in?

Very poor standard even considering budget end. Fixtures broken. Terrible smell in the room.

Gaining the access code was tortuous. No parking available Did not like the idea of an unmanned/staffed hotel. Nobody on site